Customer Service Apprentice — Start Your Tech Career

EE; Hengoed; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading telecommunications provider in the UK is seeking an Apprentice Customer Service Advisor. This role offers a salary starting at £21,620, increasing post-apprenticeship, along with NVQ Level 2 certification. No experience is necessary, just a positive attitude and a desire to learn. You will assist customers with their inquiries and receive dedicated learning support throughout the 15-month program.

Benefits

Starting salary of £21,620 increasing to £25,684

Huge discounts on mobile and broadband packages

Access to a private GP 24/7

Support and guidance for career growth

Qualifications

• No prior experience required; all training provided.
• Must have a friendly attitude towards customers.
• Effective communication skills are essential.

Responsibilities

• Chat with customers over the phone to help resolve their queries.
• Assist with billing questions and tech support.
• Complete the NVQ Level 2 in Customer Service over 15 months.

Skills

Great attitude

Friendly voice

Willingness to learn

Education

NVQ Level 2 in Customer Service

Job description

A leading telecommunications provider in the UK is seeking an Apprentice Customer Service Advisor. This role offers a salary starting at £21,620, increasing post-apprenticeship, along with NVQ Level 2 certification. No experience is necessary, just a positive attitude and a desire to learn. You will assist customers with their inquiries and receive dedicated learning support throughout the 15-month program.