Customer Service Apprentice: Learn & Grow with NVQ

EE; Wales; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading telecommunications company in the United Kingdom is seeking an Apprentice Customer Service Advisor. This role involves assisting customers with their inquiries over the phone and completing an NVQ Level 2 in Customer Service. Candidates should have a positive attitude, a willingness to learn, and be able to build relationships. The position offers a competitive starting salary and opportunities for career growth.

Benefits

Starting salary of £21,620

Discounts on Mobile and Broadband packages

Access to a private GP 24/7

Support to carve your own career path

Discounts on tech products

Qualifications

• No experience required, training provided.
• Great attitude and friendly voice are essential.
• Willingness to learn and grow.

Responsibilities

• Assist customers over the phone with billing and tech support.
• Learn to solve problems and deliver great service.
• Complete a 15-month NVQ Level 2 in Customer Service.

Skills

Great attitude

Willingness to learn

Friendly voice

Education

NVQ Level 2 in Customer Service

Job description

A leading telecommunications company in the United Kingdom is seeking an Apprentice Customer Service Advisor. This role involves assisting customers with their inquiries over the phone and completing an NVQ Level 2 in Customer Service. Candidates should have a positive attitude, a willingness to learn, and be able to build relationships. The position offers a competitive starting salary and opportunities for career growth.