Customer Service Advisor - Working From Home

Interaction Recruitment; Remote; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Advisor for a home working position based in Manchester. The ideal candidate should have customer service experience and excellent communication skills. Responsibilities include taking inbound customer calls and providing exceptional support, while ensuring all administration is completed accurately. This is a full-time role offering a pay rate of £12.21 per hour, with opportunities for progression.

Qualifications

• Previous experience in customer service roles.
• Ability to build rapport with customers.
• Strong communication skills are essential.

Responsibilities

• Engage with customers and provide support.
• Handle inbound customer service calls.
• Complete all administration accurately.

Skills

Customer service experience

Confident communication

Consultative approach

Job description

Customer Service Advisor – Working From Home

Customer Service Advisor – HOME WORKING
Must live in Manchester
Hourly Rate: £12.21ph - Paid Weekly
Hours: Full Time, Monday - Friday. Must be fully flexible between 8am-6pm.
Paid Training: Full time training 9am - 5pm

Role Overview:
We are looking for confident, energetic individuals for a Customer Service role in the Manchester area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries and ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.
Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth.

Responsibilities

• Build rapport with customers in a consultative manner
• Listen to the customers needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
• Ensure all administration is completed accurately

Customer Service Experience is required for this position.

If you are interested, please apply now!
or email your CV to (url removed)

Job Information

• Title: Customer Service Advisor - Working From Home
• Company: Interaction Recruitment
• Location: Manchester
• Closes: Jan 12th 2026
• Sector: Customer Services
• Contract: Permanent
• Hours: Full Time