Customer Service Advisor - Fashion Brand, ASAP Start

Huntress - Leeds; Leeds; On-site; GBP 40,000 - 60,000; Part time

Job summary

A vibrant customer service team in Leeds is seeking a Customer Service Advisor. The role involves handling inbound customer queries, advising customers, and logging details into a database. Ideal candidates will have prior customer service experience and excellent communication skills. The position offers £12.21 per hour with Monday to Saturday shifts between 8am - 6pm. If you are passionate about delivering excellent service, apply today for an ASAP start. This role is within a fun and creative team focused on customer satisfaction.

Qualifications

• Previous customer service experience in retail, hospitality, or office-based roles.
• Strong attention to detail with accurate keyboard skills.
• Great telephone manner and strong communication skills.
• Ability to work well under pressure and meet deadlines.
• Positive, hardworking, and friendly personality.

Responsibilities

• Handle a variety of inbound customer queries.
• Answer calls and advise customers, escalating queries as needed.
• Log details accurately into a bespoke database.
• Support with occasional administrative tasks and product-related duties.

Skills

Customer service experience

Strong attention to detail

Excellent communication skills

Ability to work under pressure

Friendly personality

Job description

A vibrant customer service team in Leeds is seeking a Customer Service Advisor. The role involves handling inbound customer queries, advising customers, and logging details into a database. Ideal candidates will have prior customer service experience and excellent communication skills. The position offers £12.21 per hour with Monday to Saturday shifts between 8am - 6pm. If you are passionate about delivering excellent service, apply today for an ASAP start. This role is within a fun and creative team focused on customer satisfaction.