Customer Service Advisor

Page Personnel; Stockbridge; On-site; GBP 27,000 - 30,000; Full time

Job summary

A reputable company in the property industry is looking for a Customer Service Advisor near Stockbridge. This role involves handling customer inquiries, processing orders, and maintaining strong customer relationships. The ideal candidate will have strong communication skills and experience in customer service. Offering a competitive salary between £27,000 and £30,000 per annum, this permanent position provides opportunities for professional growth in a supportive environment.

Benefits

Competitive salary

Opportunities for professional growth

Supportive working environment

Qualifications

• Experience in a customer service role, ideally within the property industry.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks effectively.

Responsibilities

• Handle inbound calls and emails to assist customers.
• Resolve queries and complaints in a professional manner.
• Maintain knowledge of product ranges and services.

Skills

Strong communication and interpersonal skills

Experience in a customer service role

Organised approach

Proficiency in using computer systems

Proactive attitude

Attention to detail

Job description

• Join a respected company with a strong reputation in the construction sector.
• Gain valuable industry knowledge and develop customer service expertise.

About Our Client

Our client is a reputable organisation within the property industry, known for its professional and customer-focused approach. As a small-sized company, they are dedicated to delivering quality services and fostering a supportive working environment.

Job Description

Customer Service Advisor, near Stockbridge

• Handle inbound calls and emails, providing prompt and professional assistance.
• Process customer orders accurately and efficiently using internal systems.
• Resolve queries and complaints with a proactive, solution-focused approach.
• Liaise with internal teams to ensure timely delivery of products.
• Maintain up-to-date knowledge of product ranges and services.
• Build strong relationships with trade customers to encourage repeat business.
• Monitor stock availability and advise customers on alternatives when needed.
• Support the wider team with administrative tasks as required.

The Successful Applicant

A successful Customer Service Advisor should have:

• Strong communication and interpersonal skills.
• Experience in a customer service role, ideally within the property industry.
• An organised approach with the ability to manage multiple tasks effectively.
• Proficiency in using computer systems and software.
• A proactive attitude and problem-solving skills.
• Attention to detail and a focus on customer satisfaction.

What's on Offer

• Competitive salary between £27,000 and £30,000 per annum.
• Permanent position in a reputable company within the property industry.
• Opportunities for professional growth and development.
• Supportive and collaborative working environment

If you are passionate about customer service and are excited to join a company in the property industry, we encourage you to apply today!