Customer Service Advisor

FASHION PERSONNEL; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A high-street retailer is seeking a customer service advisor for a temporary position until February 2026. The role involves managing customer inquiries, providing feedback to management, and performing administrative tasks. Ideal candidates have previous customer service experience and strong communication skills. This position offers weekly pay, paid holidays, and a pension scheme.

Benefits

Competitive salary

Weekly pay

Paid holiday

Pension scheme

Qualifications

• Previous experience in customer service.
• Excellent communication with customers.
• Ability to handle enquiries and feedback effectively.

Responsibilities

• Manage customer service enquiries over phone and email.
• Share customer feedback with management.
• Perform administrative tasks as needed.

Skills

Customer service skills

Proactive attitude

Enthusiasm

Tools

Zendesk

Job description

Overview

A new opportunity has arisen for a customer service advisor to join this high-street retailer on a temporary basis from October until February 2026. The company is a well-established business specialised in producing high-quality sportswear and outdoor apparel.

Responsibilities

• Managing customer service enquiries over the phone and e-mail
• Sharing customer feedback with senior management
• Ad-hoc admin tasks for the team as needed

Qualifications

• Previous experience working in a similar customer service role
• Excellent customer service skills
• Proactive and enthusiastic
• Prior experience using Zendesk would be advantageous

Benefits / Contract

• Temporary assignment with a competitive salary
• Weekly pay
• Paid holiday
• Pension scheme

Application

As this role is temporary, it is likely to be filled ASAP, so apply today to avoid missing out!