Customer Service Adviser

Barker Munro Recruitment Ltd; Tonbridge; On-site; GBP 20,000 - 24,000; Full time

Job summary

Barker Munro Recruitment is seeking Customer Service Advisors in Tonbridge for a claims management insurance organization. This role involves being the first point of contact for policyholders, requiring excellent communication and active listening skills. Candidates will benefit from training and the opportunity to progress within the company.

Qualifications

• Experience in customer service is beneficial.
• Ability to treat policyholders fairly.
• Willingness to work one Saturday out of three.

Responsibilities

• First point of contact for policyholders across multiple insurance products.
• Ensure all required information is captured during calls.
• Provide excellent customer service.

Skills

Active Listening

Communication

Education

Passed Maths and English in Secondary Education

Job description

Customer Service Advisor
Tonbridge
£20,823 + benefits

Barker Munro Recruitment is recruiting for a small team of Customer Service Advisors to join a Claims management insurance organisation.
You will be trained to be the first point of contact for all policyholders across multiple insurance products. You will provide excellent customer service with natural ability to treat policyholders fairly and have consideration towards any incident/situation. Candidate will need to display active listening skills and demonstrate this on every call and can ask questions to ensure all the required information is captured.
This is a superb opportunity for anyone who has gained a bit of customer service experience and want to work within a business where they can progress their career. You will work a total of 37.5 hours a week and will need to work one Saturday out of three.
Candidates will have great communication skills and have passed maths and English in Secondary education.
If you would like to apply for this role, please send your CV to Barker Munro Recruitment by using the relevant links. We will then be in contact with you to provide more information on this superb role.