Customer Service Adviser

CMS - Recruitment; Havant; On-site; GBP 20,000 - 22,000; Full time

Job summary

A leading housing maintenance contractor is seeking a Customer Service Adviser in Havant. This full-time position offers a salary of £20,000 to £22,000 per annum plus benefits. Key responsibilities include scheduling engineers for repairs, liaising with tenants, handling complaints, and general administration tasks. The ideal candidate will have experience in a similar role and strong communication skills. The role is temp to perm, Monday to Friday, providing 25 days holiday plus 8 bank holidays.

Benefits

25 days holiday

8 bank holidays

Qualifications

• Experience within a similar role is desirable.
• Strong communication skills necessary for liaising with tenants.

Responsibilities

• Scheduling engineers' appointments for repairs and maintenance.
• Liaising with tenants for updates or re-booking jobs.
• Handling any complaints and escalating when required.
• Other general administration tasks.

Skills

Scheduling appointments

Liaising with tenants

Handling complaints

Job description

Customer Service Adviser

Based: Havant

Temp to Perm, Full-Time

20 - 22k + Benefits

Our client, a leading housing maintenance contractor are looking for a scheduler planner to join their rapidly growing team. The clients office are based in Farnborough, Hants and duties of the successful planner will include:

• Scheduling engineers appointments to carry out repairs and maintenance in social housing properties
• Liaising with the tenants if needing to update or re-book a job
• Handling any complaints and escalating when required
• Other general administration

This scheduler planner role is a perm position, full-time Monday to Friday. For this role, the client are offering a salary of 20-22k per annum plus 25 days holiday plus 8 bank holidays. Experience within a similar role is desirable. Please apply online with an updated CV.