Customer Service & Admin Coordinator — Early Friday Finish

Kingdom People; England; On-site; GBP 24,000 - 28,000; Full time

Job summary

A recruitment agency is looking for a full-time Customer Service Administrator in Rochester, UK. The role involves responding to customer inquiries, processing orders, and providing support to the Sales team. Ideal candidates should have a minimum of 5 GCSEs, excellent communication skills, and be confident in using Microsoft applications. This position offers a supportive team environment, on-the-job training, and growth opportunities within the company.

Benefits

Supportive team environment

On-the-job training

Opportunity to grow

Early finish every Friday

Qualifications

• Fluent in English; knowledge of another language is desirable.
• Experience with CRM systems is a plus.
• Attention to detail is crucial.

Responsibilities

• Respond to customer enquiries or complaints via phone, email, fax, or post.
• Process and progress customer orders using the system.
• Monitor and update customers on delivery schedules.

Skills

Excellent verbal and written communication skills

Strong organisational skills

Proactive problem solver

Confident with Microsoft Word, Excel, and Outlook

Education

Minimum of 5 GCSEs (Grade C or above) or equivalent

Tools

CRM systems

Job description

A recruitment agency is looking for a full-time Customer Service Administrator in Rochester, UK. The role involves responding to customer inquiries, processing orders, and providing support to the Sales team. Ideal candidates should have a minimum of 5 GCSEs, excellent communication skills, and be confident in using Microsoft applications. This position offers a supportive team environment, on-the-job training, and growth opportunities within the company.