Customer Sales Assistant

Travis Perkins Trading Company Limited; Stockton-on-Tees; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading builders' merchant in Stockton-on-Tees is seeking a Customer Sales Assistant to deliver exceptional customer service while maintaining safety standards. No prior experience is necessary as training will be provided. Ideal candidates should be friendly, adaptable, and thrive in a busy environment. This role offers competitive compensation, performance bonuses, and numerous benefits, including exclusive discounts and career development opportunities.

Benefits

Access to career development opportunities

Competitive annual salary

Performance-based bonuses

Generous pension scheme

Exclusive discounts at various businesses

Wellbeing support

Work-life balance

Qualifications

• No prior experience required; training provided.
• Ability to work in a fast-paced and busy environment.
• Friendly and outgoing personality.

Responsibilities

• Handle customer requests and provide product information.
• Prepare quotes and assist customers with their purchases.
• Maintain safety standards and a smooth working environment.

Skills

Adaptable

Resilient

Friendly

Strong work ethic

Job description

Overview

Customer Sales Assistant / Branch Sales Assistant position at the UK's leading builders' merchant. You’ll become familiar with many of our customers on a first-name basis and play a key role in delivering excellent customer service while maintaining safety standards.

Responsibilities

• Handle customer requests and provide product information
• Prepare quotes and assist customers with their purchases to help boost sales
• Ensure the smooth and safe movement of products throughout the branch
• Maintain a safe working environment by adhering to all safety procedures and policies
• Deliver exceptional customer service while ensuring safety standards are met

Qualifications / What You Are

• You don’t need prior experience—we can teach you everything you need to know
• Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
• Comfortable in a busy, fast-paced environment where no two days are the same
• Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues

What’s in It for You

• Access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes
• Competitive annual salary
• Performance-based bonuses to reward your hard work
• Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
• Generous contributory pension scheme to secure your future
• Exclusive discounts across various Group businesses, including 20% off at Toolstation
• Wellbeing support to help you stay at your best
• MyPerks discounts at top retailers, restaurants, and more
• Work-life balance: Enjoy most weekends and all bank holidays off

How to Apply

Ready to join a company that values its people? Apply today and become part of something bigger. We look forward to hearing from you. We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.

What You’ll Be Doing

As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service.

Who We Are

We are the UK's leading builders’ merchant with over 500 branches nationwide, offering a vast selection of products from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, with opportunities for growth and skill development.