Customer Sales Assistant

Travis Perkins; Metropolitan Borough of Solihull; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading builders' merchant is seeking a Customer Sales Assistant to join their team in Solihull. This role involves handling customer requests, preparing quotes, and ensuring safe product movement. The ideal candidate is adaptable, friendly, and ready to thrive in a fast-paced environment. Competitive salary and a comprehensive benefits package are offered, including performance bonuses and a contributory pension scheme. Join our team and enjoy a work-life balance with weekends and bank holidays off.

Benefits

Competitive annual salary

Performance-based bonuses

Contributory pension scheme

Discounts at various retailers

Wellbeing support

Work-life balance with weekends off

Qualifications

• No prior experience required, training will be provided.
• Comfortable in a busy, fast-paced environment.
• Contributes to a positive workplace culture.

Responsibilities

• Handle customer requests and provide product information.
• Prepare quotes and assist customers with their purchases.
• Ensure the smooth and safe movement of products.
• Maintain a safe working environment by adhering to safety procedures.
• Deliver excellent customer service.

Skills

Adaptable

Resilient

Driven

High energy level

Tenacious work ethic

Friendly and outgoing

Job description

Overview

Customer Sales Assistant / Branch Sales Assistant / Branch Sales Coordinator / Customer Sales Expert

Who are we

We are the UK’s leading builders' merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you're assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!

What you’ll be doing

• Handle customer requests and provide product information
• Prepare quotes and assist customers with their purchases to help boost sales
• Ensure the smooth and safe movement of products throughout the branch
• Maintain a safe working environment by adhering to all safety procedures and policies
• Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.

Who you are

• You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is :
• Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
• Comfortable in a busy, fast-paced environment, where no two days are the same
• Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues

What’s in it for you

By joining the UK’s largest builders' merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being :

• Competitive annual salary
• Performance-based bonuses to reward your hard work
• Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
• Generous contributory pension scheme to secure your future
• Exclusive discounts across various Group businesses, including 20% off at Toolstation
• Wellbeing support to help you stay at your best
• MyPerks discounts at top retailers, restaurants, and more!
• Work-life balance : Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance

How to Apply

Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.

We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.