Customer Sales Advisor - Erdington

Pertemps London; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading storage provider in Birmingham is seeking a Customer Sales Advisor to deliver exceptional service and drive sales. The role involves helping customers, maximizing sales opportunities, and maintaining store standards. Strong written and verbal communication skills, along with adaptability and attention to detail, are essential. Join us to contribute towards a thriving customer-centric environment that guarantees satisfaction and supports your professional growth.

Qualifications

• Self-discipline and attention to detail are crucial for this role.
• Adaptability to work in both team settings and independently is required.
• Confidence and product knowledge will be gained after training.

Responsibilities

• Achieve the store's financial targets while providing excellent service.
• Identify sales opportunities to meet diverse customer needs.
• Ensure compliance with health and safety procedures.
• Handle sales inquiries and promote services effectively.
• Meet weekly and monthly sales targets.

Skills

Strong written communication skills

Maths skills

Verbal communication skills

Effective listening skills

Attention to detail

Job description

About the role

The UK's leading storage provider which offers secure and flexible storage solutions for both personal and business needs. With multiple locations across the nation, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling. We are looking for a dedicated and customer‑centric individual to join the team as a Customer Sales Advisor.

As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to customers and achieve the highest level of sales for the company.

Responsibilities

• Contribute to the achievement of the store's financial targets.
• Identify and quantify potential sales opportunities from each customer, responding effectively to diverse needs.
• Ensure the store maintains high standards of cleanliness and adheres to health and safety procedures.
• Effectively handle sales inquiries, providing advice, and promoting available services.
• Maximize every sales opportunity to ensure the store meets its targets.
• Complete all necessary administrative tasks in compliance with company procedures.
• Maintain a clean and tidy store environment.
• Be comfortable working independently, taking key holder responsibility in the absence of management.
• Daily customer interactions.
• Achieving high levels of customer service and satisfaction.
• Meeting weekly, monthly, and yearly sales targets.
• Lone working with key holder responsibilities.
• Conducting physical rounds of the store and units.
• Forklifting, where applicable.
• Implementing procedures to minimize store 'bad debt.'
• Performing ad hoc duties.

Qualifications and Skills

• Strong written, maths and verbal communication skills.
• Effective listening skills in customer interactions.
• Self‑discipline and attention to detail.
• Adaptability to work both in a small team and independently.
• Confidence and product knowledge after completing the induction and probation period.

If you're ready to embark on a challenging yet rewarding journey, apply now to be a part of the family.