Customer Quality Engineer

AAGL; Wolverhampton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading engineering company is seeking a Customer Quality Engineer (CQE) in Wolverhampton to support NPI programs over 18-24 months. This role emphasizes customer-facing APQP and coordinating quality activities across internal teams. The ideal candidate will have a minimum of 5 years' experience in aerospace, automotive, or high-reliability industries, with a strong grasp of APQP tools and effective communication skills. This position is contracted via an umbrella company and pays £38 per hour.

Qualifications

• Minimum 5 years' experience as a Quality Engineer in aerospace/defence, automotive, or other high-reliability industries.
• Proven experience delivering customer-facing APQP as a core part of the role.
• Strong working knowledge of APQP tools and methods, including FMEA, Control Plans, MSA, SPC, and PPAP.

Responsibilities

• Act as the primary interface for customer-facing APQP, representing the organisation at customer reviews.
• Coordinate all APQP activities across the NPI lifecycle.
• Support the development, review, and maintenance of APQP deliverables.
• Communicate quality status, risks, issues, and readiness clearly across internal teams.
• Work with internal supply chain to ensure process readiness prior to production launch.
• Drive timely issue resolution using structured problem-solving methods.
• Identify and support continuous improvement opportunities within NPI and APQP processes.

Skills

APQP tools and methods

Communication skills

Problem-solving

Stakeholder engagement

Job description

Customer Quality Engineer (CQE)

£38 p/h

37 hours per week

This role is inside IR35 and will be contracted via an umbrella company.

We are seeking a Customer Quality Engineer (CQE) to support several upcoming NPI programs over the next 18‑24 months at a customer's facility in Wolverhampton. The role will focus on customer‑facing APQP and coordinating quality activities across internal teams and the internal supply chain. Aerospace/defence experience is beneficial, but candidates from automotive or other APQP‑driven industries are strongly encouraged.

Key Responsibilities Include

• Act as the primary interface for customer‑facing APQP, representing the organisation at customer reviews, quality gates, and technical meetings.
• Coordinate all APQP activities across the NPI lifecycle, ensuring alignment with customer requirements and internal programme milestones.
• Support the development, review, and maintenance of APQP deliverables including PFMEA, Control Plans, process flows, PPAP elements, and associated documentation.
• Communicate quality status, risks, issues, and readiness clearly across internal engineering, manufacturing, and supply chain teams.
• Work with internal supply chain to ensure process readiness, capability, and compliance with customer expectations prior to production launch.
• Drive timely issue resolution using structured problem‑solving methods (8D, 5‑Why, Ishikawa), ensuring containment, corrective actions, and effective verification.
• Identify and support continuous improvement opportunities within NPI and APQP processes.

Skills And Required Experience

• Minimum 5 years' experience as a Quality Engineer in aerospace/defence, automotive, or other high‑reliability industries.
• Proven experience delivering customer‑facing APQP as a core part of the role.
• Strong working knowledge of APQP tools and methods, including FMEA, Control Plans, MSA, SPC, and PPAP.
• Demonstrated ability to lead quality discussions with customers and internal cross‑functional teams.
• Effective communication, problem‑solving, and stakeholder engagement skills.
• Familiarity with AS9145, AS9100, and NPI/industrialisation frameworks.
• Experience working closely with internal supply chain, engineering, and manufacturing teams.