Customer-Facing E-Bike Mechanic - Repairs & Service

Zoomo; Birmingham; On-site; GBP 26,000 - 33,000; Full time

Job summary

A leading electric vehicle company is seeking a Repair Mechanic in Birmingham. This role involves providing expert repair services to couriers, managing appointments, and diagnosing e-bike issues. The ideal candidate will have strong mechanical skills, excellent customer service abilities, and the capacity to thrive in a dynamic environment. A clean driving record and a proactive attitude are essential. This position offers a competitive salary and opportunities for career growth in an innovative company.

Benefits

Annual salary £26,732 to £32,387

Fast growth and career progression

Free e-bike subscription

Annual learning and development allowance

Mental wellbeing support

Qualifications

• Proven experience as a bicycle mechanic with strong diagnostic and repair skills.
• Ability to manage own workload and prioritize tasks effectively.
• A valid driving licence and a clean driving record may be required.

Responsibilities

• Serve as first point of contact for customer repair requests.
• Schedule repairs and communicate effectively with customers.
• Diagnose and repair a wide range of e-bike and e-moped issues.

Skills

Customer service skills

Diagnostic and repair skills

Problem-solving skills

Communication skills

Job description

A leading electric vehicle company is seeking a Repair Mechanic in Birmingham. This role involves providing expert repair services to couriers, managing appointments, and diagnosing e-bike issues. The ideal candidate will have strong mechanical skills, excellent customer service abilities, and the capacity to thrive in a dynamic environment. A clean driving record and a proactive attitude are essential. This position offers a competitive salary and opportunities for career growth in an innovative company.