Customer Experience Specialist — In-Store & Digital

Sainsbury’s Group; Colchester; On-site; GBP 18,000 - 25,000; Part time

Job summary

A leading retail group in the UK is seeking enthusiastic and friendly individuals for customer service roles. You will ensure a great shopping experience, help customers with product inquiries, and maintain the store environment. Ideal candidates will thrive in a fast-paced team setting and have a commitment to high-quality service. This position offers various benefits including discounts, wellbeing support, and opportunities for growth.

Benefits

Discount card

Free food and hot drinks

Generous holiday entitlement

Pension match

Share schemes

Wellbeing support

Qualifications

• Friendly and welcoming, with enthusiasm for helping customers.
• Comfortable discussing financial services with customers.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Ensure customers have a great shopping experience.
• Collect products from stock for customers and process payments.
• Help customers with questions on products.

Skills

Customer service

Flexibility

Teamwork

Attention to detail

Job description

A leading retail group in the UK is seeking enthusiastic and friendly individuals for customer service roles. You will ensure a great shopping experience, help customers with product inquiries, and maintain the store environment. Ideal candidates will thrive in a fast-paced team setting and have a commitment to high-quality service. This position offers various benefits including discounts, wellbeing support, and opportunities for growth.