Customer Experience Officer

Essential Employment; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A staffing agency is seeking a Customer Experience Officer in Colliers Wood, SW London. This temporary position involves providing high-quality customer service in a library, empowering users to access services. Successful candidates should be self-motivated and capable of resolving issues independently. A rate of £16.46 per hour is offered, and interested applicants can submit their CV via email or through the company's website.

Qualifications

• Self-motivated individual to ensure smooth running of libraries.
• Ability to resolve issues independently during lone working.
• Excellent customer-focused service skills.

Responsibilities

• Provide high-quality customer-focused service in a library setting.
• Empower customers and stakeholders to access library services.
• Make informed decisions for quick resolution of issues.

Job description

Customer Experience Officer needed in Colliers Wood, SW London

The rate is £16.46ph PAYE

This is a temporary role

The reference number is: 5274725

Role Description

The successful candidate will work within a library setting, providing excellent, high-quality customer-focused service. They will act as enablers, empowering customers and stakeholders to access the wide range of library services with minimal support. The role requires self-motivation to ensure the smooth running of libraries, including making informed decisions for quick resolution of any issues that may arise during lone working.

Application Process

If you are interested, please apply on our website with your CV or email your CV to [e-mail], quoting the reference number.

Additional Information

Essential Employment is acting as an Employment Business for this vacancy and is an Equal Opportunities Employer.

All roles may be subject to pre-employment checks, including references, so please be prepared.

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