Customer Experience & F&I Sales Manager

Group 1 Automotive; Warrington; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading automotive retailer in Warrington seeks a Business Manager to lead a team of sales executives. The role involves driving finance and insurance product sales, ensuring compliance, and delivering exceptional customer experiences. Candidates should have solid experience in finance solutions, excellent communication skills, and a valid UK driving licence. This position offers a supportive environment focused on professional development and customer satisfaction.

Benefits

33 days of annual leave

Exclusive retail discounts

Pension scheme

Flexible working options

Training and development opportunities

Life assurance

24/7 access to healthcare professionals

Qualifications

• Solid experience in offering finance and insurance solutions to customers.
• Proven expertise in supervising and managing the end-to-end sales process.
• Ability to deliver outstanding customer experiences.

Responsibilities

• Drive the sale of finance and insurance products.
• Identify opportunities to increase profitability.
• Ensure compliance with regulatory processes.
• Deliver exceptional customer service and satisfaction.

Skills

Experience in finance and insurance solutions

Supervising sales process

Outstanding customer experience

Tailoring finance packages

Meeting deadlines and targets

Excellent communication skills

Time management and multitasking

Education

Valid UK driving licence

Job description

A leading automotive retailer in Warrington seeks a Business Manager to lead a team of sales executives. The role involves driving finance and insurance product sales, ensuring compliance, and delivering exceptional customer experiences. Candidates should have solid experience in finance solutions, excellent communication skills, and a valid UK driving licence. This position offers a supportive environment focused on professional development and customer satisfaction.