Customer Experience Assistant - Flexible Shifts & Great Benefits

Co-op; Exeter; On-site; GBP 10,000 - 40,000; Part time

Job summary

A community-focused retailer seeks a Customer Team Member in Exeter to deliver excellent customer service and support store operations. This part-time role offers flexible shifts and a variety of benefits including discounts, healthcare, and 31 days holiday. Ideal candidates will possess strong people skills and a genuine care for community needs. Full training is provided, ensuring an inclusive environment for all applicants.

Benefits

30% discount on Co-op products

Pension scheme with up to 10% employer contributions

Wagestream for pay access

31 days of holiday

Virtual healthcare services

24/7 employee assistance service

Full, paid training

Cycle-to-work scheme

Qualifications

• A genuine care for the needs of customers and members.
• Ability to build positive relationships with customers and colleagues.
• Positive approach to change and problem solving.
• Flexibility to work a range of different shifts.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Support store colleagues to solve problems for customers.
• Ensure the store is safe and legal.
• Help introduce new products and services.
• Get involved in community activities and events.

Skills

People skills

Customer service

Flexibility

Problem-solving

Job description

A community-focused retailer seeks a Customer Team Member in Exeter to deliver excellent customer service and support store operations. This part-time role offers flexible shifts and a variety of benefits including discounts, healthcare, and 31 days holiday. Ideal candidates will possess strong people skills and a genuine care for community needs. Full training is provided, ensuring an inclusive environment for all applicants.