Customer Development Manager

Acs Business Performance Ltd; Kidlington; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading manufacturing firm in the UK is seeking an experienced Customer Development Manager to drive account growth and secure new business opportunities. The role requires strong account management skills and the ability to collaborate across various teams. Ideal candidates will have 3-5+ years of experience in a manufacturing or technical environment, with a focus on building long-term client relationships and delivering strategic business growth.

Qualifications

• 3-5+ years' experience in account management or business development, ideally in a manufacturing or technical environment.
• Proven ability to grow existing accounts and win new business consistently.
• Strong commercial awareness and negotiation skills.

Responsibilities

• Manage and grow key customer accounts.
• Identify and secure new business opportunities.
• Collaborate cross-functionally with teams for smooth project delivery.
• Support pricing and commercial strategy.

Skills

Account management

Business development

Commercial awareness

Negotiation skills

Job description

Overview

Customer Development Manager - Growth-Focused Strategic Role. We're hiring a Customer Development Manager to play a pivotal role in driving both account growth and new business opportunities at OGM, a leading player in manufacturing and injection moulding. This high-impact role blends strategic account management with business development, supporting our ambitious 3-year growth plan.

Responsibilities

• Manage and grow key customer accounts - act as the primary point of contact for RFQs, enquiries, and ongoing projects.
• Identify and secure new business - target opportunities that align with our strategic goals and convert them into long-term partnerships.
• Collaborate cross-functionally - work closely with Sales, Engineering, and NPI teams to ensure smooth project delivery.
• Support pricing and commercial strategy - contribute to accurate quoting and decision-making to maximise profitability.

Qualifications

• 3-5+ years' experience in account management or business development, ideally in a manufacturing or technical environment.
• Proven ability to grow existing accounts and win new business consistently.
• Strong commercial awareness, negotiation skills, and a proactive mindset.
• Comfortable working across technical and commercial teams; organised and confident in a fast-paced environment.

This role is perfect for someone who enjoys building long-term client relationships while driving growth through smart, strategic business development.

To apply, submit your CV including an outline of your experience as a Customer Development Manager. It is helpful to include a covering letter outlining your experience as a Customer Development Manager with your application to enhance your prospects of selection for the role.