Customer Delivery Driver - Rugby Superstore

Tesco; Churchover CP; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading grocery retailer in the UK is seeking a Customer Delivery Driver. This role involves delivering groceries with a focus on customer service and operational responsibility. The candidate should have a valid driving licence and a welcoming approach. The position offers competitive pay, flexible working hours, and various employee benefits, making it an attractive opportunity for those looking to join a respected name in retail.

Benefits

Holiday starting at 20 days

10% off and 15% at payday weekends

Access to free wellbeing services

Life cover and pension contributions

Uniform provided

Access to colleague networks

Qualifications

• Able to build relationships with colleagues and create team spirit.
• Must have a warm and welcoming demeanor with customers.
• Respond quickly to changing customer needs.
• Need a valid driving licence for at least 12 months.

Responsibilities

• Deliver customer shopping trip as outlined.
• Ensure the van and trays are clean and tidy.
• Discuss changes to orders with customers and offer refunds.
• Deliver within the customer time slot and communicate delays.

Skills

Building relationships with colleagues

Warm and welcoming attitude

Responding quickly to changing customer needs

Energetic and driven

Education

UK/EU/EEA Driving licence (Full or Automatic)

Job description

Overview

Tesco UK • Rugby • Temporary • Apply by 03-Oct-2025

Availability Window

Days From to time To time Sun 16:00:00 23:00:00 Fri 16:00:00 23:00:00 Sat 13:00:00 23:00:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The organisation schedules contracted hours within the availability windows and provides 3 weeks' notice of shifts. We are happy to support flexibility; if your available times match closely but not exactly, we’d still like to hear from you.

Please read more by clicking the link.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Landsend to John O'Groats. Our Customer Delivery Drivers meet and talk to customers in their homes every day. This role is about more than driving: it is about helping others and delivering great service, with a smile.

Its hands on, physical and varied. No two shifts are the same; customers may need help in many ways. You will be largely based on the road, with a support team at base.

We welcome flexibility to suit lifestyle, job stability or a change of direction.

What is in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• 10% off and 15% at pay day weekends with Colleague Clubcard
• Access to free wellbeing services
• Life cover of five times pay and pension with matching contributions up to 7.5%
• Benefits to suit you (discounts, shares, cycle to work)
• Uniform provided and policies to support you
• Access to colleague networks
• Read more about benefits

You will be responsible for

Delivering your part of the customer shopping trip by:

• Ensuring the van and trays are clean and tidy
• Leaving the back yard clean and picking up litter
• Washing trays as part of the tray wash process
• Loading the van and checking roadworthiness
• Discussing changes to orders with customers, offering refunds if needed
• Taking care of products/deliveries and treating them as your own
• Explaining substitutions and pricing to customers
• Delivering within the customer time slot
• Calling the customer before arriving if early
• Calling the store if running 30+ minutes late

You will need

• Build relationships with colleagues to create team spirit
• Be warm and welcoming with customers and colleagues
• Respond quickly to changing customer needs
• Be energetic and driven to deliver beyond expectations
• Share ideas with your Manager on store improvement
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether at home or on the move. Our core purpose is "Serving our customers, communities and planet a little better every day". Serving means acting as a responsible and sustainable business for all stakeholders, communities, and the planet.

Diversity, equity and inclusion (DEI) at Tesco means everyone is welcome, represented, and can be themselves at work.

We welcome chats about flexible working. If you are at the start of your career, changing career, or have life circumstances (carer, nearing retirement, parenthood, etc.), talk to us during your application about how we can support.

Disability Confident Leader – We are committed to a fully inclusive and accessible recruitment process. For information on accessibility support, please read here.

Please note

Tesco will recruit individuals who have passed the school leaver's age. For details, please click here.

We can only accept candidates over age 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in specific areas.

Some roles may close early due to high application volume. We will offer feedback to candidates attending interviews.

For more information about us please visit www.tescoplc.com