Customer Delivery Driver - Hereford 2

Tesco; Hereford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Hereford is looking for a Customer Delivery Driver to ensure timely and clean delivery of customer orders. The ideal candidate will possess a valid driving license and demonstrate warm interactions with customers. The role offers a competitive pay rate starting from £13.35 per hour along with flexible working arrangements and various employee benefits.

Benefits

20 days holiday plus personal day

10% off and 15% at pay day weekends

Access to free wellbeing services

Life cover and pension contributions

Uniform provided

Qualifications

• Build relationships with colleagues to create a strong team.
• Warm interactions with customers and colleagues.
• Ability to respond quickly to changing customer needs.
• Energetic and driven to deliver beyond expectations.
• Share ideas with your Manager to improve the store.

Responsibilities

• Delivering customer shopping ensuring cleanliness of van.
• Leave the back yard clean and free of rubbish.
• Wash trays as part of the tray wash process.
• Load the van and check its roadworthiness.
• Talk to customers about changes to their order.

Skills

Building relationships with colleagues

Warm and welcoming interactions

Quick response to changing needs

Energetic and driven attitude

Sharing ideas to improve store

Education

Valid UK/EU/EEA Driving licence

Job description

Overview

Tesco UK • Hereford • Permanent • Apply by 18-Sep-2025

Availability

Availability Window

• Sun: 11:00–16:00
• Tue: 19:00–23:00
• Wed: 19:00–23:00
• Fri: 09:00–19:00
• Sat: 09:00–19:00

Pay and hours

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Availability and scheduling

The period of time in the week we’d like you to be available to work — the availability windows — will be used to schedule your contracted hours. You’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility: if your available times match closely but not exactly to the advertised times, we’d still love to hear from you. Read more about this policy.

What we offer

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Discounts: 10% off and 15% at pay day weekends with the Colleague Clubcard; additional card to share with family outside your home
• Access to free wellbeing services and resources
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you: discounts, shares, cycle to work schemes
• Uniform provided and policies to support you in life’s moments
• Access to colleague networks for diverse backgrounds
• Read more about available benefits

Responsibilities

• Delivering your part of our customer shopping trip by ensuring the van and trays are clean and tidy
• Leave the back yard clean and free of rubbish; pick up litter as you see it
• Wash trays as part of the tray wash process
• Load the van as required; check the van for roadworthiness
• Talk to customers about changes to their order, including substitutions, offering refunds where appropriate
• Care for products/deliveries as if they were your own
• Explain substitutions to customers and confirm no extra charge
• Deliver during the customer time slot
• Call the customer before arriving if early
• Call the store/centre if running 30 minutes or more late

What you’ll need

• Build relationships with colleagues to create a strong team
• Warm and welcoming interactions with customers and colleagues
• Ability to respond quickly to changing customer needs and embrace change
• Energetic and driven to deliver beyond expectations while balancing home and work
• Share ideas with your Manager and colleagues to improve our store
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points

About us

Our vision is to become every customer’s favourite way to shop, at home or on the move. Our core purpose is to serve customers, communities and the planet a little better every day. We aim to be a responsible and sustainable business for all stakeholders.

Diversity, equity and inclusion (DEI) at Tesco means everyone is welcome and represented. We support flexible working and understand life can involve caring, retirement, parenting, or other commitments.

We are proud to be accredited Disability Confident Leader and are committed to an accessible recruitment process. For information on accessibility support, please read more here.

Please note: Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leaver age for your country, please read here. Some roles may close earlier than the advertised end date due to high volumes of applicants.

For more information about us please visit www.tescoplc.com