Customer Assistant Service

Morrisons; England; On-site; GBP 21,000 - 25,000; Full time

Job summary

A leading supermarket chain in the UK is looking for friendly team members to join their Service team. Responsibilities include assisting customers at checkouts and supporting various store areas to ensure a smooth shopping experience. Ideal candidates should be approachable, hands-on, and thrive in busy environments. The role offers fully flexible shifts and a range of benefits including discounts, career progression, and a comprehensive benefits package.

Benefits

Fully flexible shift patterns

Six weeks holiday

15% supermarket discount

Career progression opportunities

Healthcare benefits

Discounts at high street stores

Qualifications

• Friendly and approachable demeanor.
• Ability to handle queries effectively.
• Team player willing to help across store areas.

Responsibilities

• Assist customers at checkouts and kiosks.
• Provide support across store areas as needed.
• Help customers with questions and resolve queries.

Skills

Helpful and friendly approach

Enjoys staying active and being hands-on

Works well in a busy, structured environment

Comfortable using equipment safely

Loves to help support customers

Job description

Overview

We\'re looking for friendly, approachable people to join our Service team, giving customers a great experience at the checkouts, self-serve tills, and kiosks. You\'ll help customers with their shop, process transactions smoothly, and offer great service with a smile — making sure they leave feeling looked after and welcome. You\'ll also be trained to support other parts of the store, like our Market Street or Replenishment teams, so this is a great role for a team player who is ready to help wherever you\'re needed.

Responsibilities

• Assist customers at checkouts, self-serve tills and kiosks, ensuring smooth transactions and a positive shopping experience.
• Provide support across other store areas as needed (e.g., Market Street or Replenishment teams).
• Help customers with questions and resolve their queries to leave customers feeling looked after and welcome.

What we look for

• Helpful and friendly approach
• Enjoys staying active and being hands-on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support our customers and resolve their queries

We love providing our customers with a great shopping experience they won\'t find anywhere else.

We are one of the UK\'s largest supermarkets, providing great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. We\'ve got lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we\'d love to meet you… We\'re Foodmakers and Shopkeepers and together, we make Morrisons.

Benefits

• Fully flexible shift patterns
• Six weeks holiday (including bank holidays)
• 15% discount in our supermarkets and convenience stores available from the day you join us
• Additional 10% discount card for a Friend or Family member
• Career progression and development opportunities
• Subsidised in store cafe or shop floor ranges
• Competitive pension and life assurance
• Healthcare/Well-being benefits including Aviva Digital GP
• Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
• Optional Payroll charity donations
• A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

Find out more about working in Retail at Morrisons here.