CRM Support and Training Expert

Pertemps; Bristol; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

A leading European defence company in Bristol is seeking a CRM Support and Training Expert to join their digital transformation team. This hybrid position involves analyzing training needs, delivering user support, and collaborating with cross-functional teams. The role requires SC clearance and experience with Microsoft Dynamics or Salesforce. The salary ranges from £50,000 to £55,000, along with a comprehensive benefits package.

Benefits

Annual bonus

Overtime

Comprehensive benefits package

Qualifications

• Valid SC clearance or be SC eligible.
• Experience working in a highly regulated environment.
• Experience supporting larger teams.

Responsibilities

• Analyse the needs for training and support.
• Craft comprehensive training interventions.
• Deliver user support during the adoption phase.

Skills

Training needs analysis

User support

Cross-functional collaboration

Risk identification

Education

Relevant University degree

Tools

Microsoft Dynamics

Salesforce

Job description

CRM Support and Training Expert

We are working with a European Leader in defence who is undergoing a major digital transformation, and has a brand-new role opening for a CRM Support and Training Expert to join them on this exciting journey.

With the office based in Bristol, this is a hybrid role which will see you in the office three days a week, with two days working from home.

Responsibilities

• Analysing the needs for training and support
• Planning and crafting comprehensive training interventions
• Planning and delivering user support and follow-up sessions during the adoption phase
• Conducting regular assessments to determine the level of user understanding
• Collecting and analysing new requirements and business needs
• Collaborating with cross-functional teams
• Identifying new risks associated with the CRM implementation

Qualifications

• Valid SC clearance or be SC eligible
• A relevant University degree is preferred
• Relevant industry experience working in a highly regulated environment
• Experience working with Microsoft Dynamics and/or Salesforce
• Experience supporting larger teams

Package and Apply

In terms of the package on offer, the salary ranges from around £50,000 to £55,000, plus a range of excellent benefits, including an annual bonus, overtime, and more.

If you have the required skills and experience, APPLY NOW!

If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.