CRM Manager: Lead Dynamics 365 Strategy & Team

Cameo Consultancy (Recruitment) Limited; Banbury; Hybrid; GBP 46,000 - 55,000; Full time

Job summary

A progressive consulting company in Banbury is seeking a CRM Manager to lead and execute the CRM strategy for the UK and Ireland. Responsibilities include managing the CRM team and improving operational efficiencies through data-driven insights and process optimization. Ideal candidates will have extensive CRM experience, preferably with MS Dynamics 365 or Salesforce, and strong management skills. The role offers a salary of up to £55,000, 26 days of holidays, and various employee benefits, including a hybrid working model.

Benefits

26 days holidays plus bank holidays

Pension scheme

Health plan

Critical illness cover

Sick pay

Staff discounts

Social events

Qualifications

• Experience with CRM systems, ideally MS Dynamics 365 or Salesforce.
• Understanding of data analytics to inform CRM strategies.
• Strong management and leadership skills necessary.

Responsibilities

• Lead and manage the CRM team to meet strategic objectives.
• Develop and execute annual CRM strategy and plan.
• Enhance operational efficiency through automation and insights.
• Manage system performance and troubleshoot technical issues.

Skills

CRM experience

Management skills

Data analytics

Commercial acumen

Operational approach

Tools

MS Dynamics 365

Salesforce

Oracle

SAP

Job description

A progressive consulting company in Banbury is seeking a CRM Manager to lead and execute the CRM strategy for the UK and Ireland. Responsibilities include managing the CRM team and improving operational efficiencies through data-driven insights and process optimization. Ideal candidates will have extensive CRM experience, preferably with MS Dynamics 365 or Salesforce, and strong management skills. The role offers a salary of up to £55,000, 26 days of holidays, and various employee benefits, including a hybrid working model.