CRM Executive

Michael Page (UK); Manchester; On-site; GBP 28,000 - 32,000; Full time

Job summary

A large retail organization in Manchester is seeking a CRM Executive to develop and execute strategies that enhance customer retention and engagement. The ideal candidate will have experience with CRM tools, digital marketing knowledge, and excellent analytical skills. This permanent position offers a competitive salary between £28,000 and £32,000 with additional benefits to be confirmed upon offer.

Benefits

Career growth opportunities

Collaborative work environment

Competitive salary

Qualifications

• Experience within the retail industry.
• Strong understanding of customer engagement strategies.
• Ability to interpret customer data effectively.

Responsibilities

• Develop and execute CRM strategies for customer retention.
• Analyse customer data to identify trends for marketing.
• Collaborate with digital teams for campaign alignment.
• Monitor and report on CRM campaign performance.
• Utilise CRM tools for customer segmentation.
• Ensure data accuracy and compliance.

Skills

Experience with CRM tools and platforms

Understanding of digital marketing

Excellent analytical skills

Ability to work collaboratively

Knowledge of data protection regulations

Proactive and detail-oriented

Job description

Overview

• Great career growth opportunities
• Close to all transport links

About Our Client

The employer is a large organisation operating within the retail industry. They are committed to delivering exceptional customer experiences and leveraging digital tools to strengthen customer relationships

Job Description

• Develop and execute CRM strategies to improve customer retention and engagement.
• Analyse customer data to identify trends and insights for targeted marketing campaigns.
• Collaborate with the digital team to ensure CRM initiatives align with overall business goals.
• Monitor and report on the performance of CRM campaigns, providing recommendations for improvement.
• Utilise CRM tools to segment customer bases and personalise communications.
• Ensure data accuracy and compliance with data protection regulations.
• Support the implementation of new CRM tools and technologies as required.
• Provide regular updates and insights to stakeholders on CRM performance.

The Successful Applicant

A successful CRM Executive should have:

• Experience with CRM tools and platforms within the retail industry.
• A strong understanding of digital marketing and customer engagement strategies.
• Excellent analytical skills to interpret customer data effectively.
• The ability to work collaboratively with cross-functional teams.
• Knowledge of data protection regulations and best practices.
• A proactive and detail-oriented approach to work.

What’s on Offer

• Competitive salary ranging from £28,000 to £32,000 per annum.
• Permanent position within a retail organisation in Manchester.
• Opportunities to work in a collaborative and innovative digital department.
• Additional benefits to be confirmed upon offer.

If you are ready to take the next step in your career as a CRM Executive, apply today to join a thriving team in the retail industry.