CRM Executive

dSb Recruitment Consultancy Ltd; Chester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A Cheshire-based business is seeking a CRM Executive to join a growing marketing team. In this role, you will manage CRM campaigns, develop engaging content, and analyze performance metrics. Ideal candidates have around 2 years of CRM experience and proficiency with Salesforce Marketing Cloud. This is a fully office-based role, so applicants must be within commuting distance. The position offers a flexible salary based on experience.

Qualifications

• Around 2 years' experience in CRM communications.
• Hands-on experience with marketing cloud platforms, ideally Salesforce Marketing Cloud.
• Strong knowledge of CRM best practice and campaign implementation.

Responsibilities

• Manage day-to-day delivery of CRM campaigns (email, SMS, push notifications).
• Build, test, schedule, deploy, and monitor campaigns.
• Analyse and report on campaign performance for insights.

Skills

CRM communications

Salesforce Marketing Cloud

A/B testing

Stakeholder management

Attention to detail

Job description

ABOUT THE ROLE

Our client is seeking a talented CRM Executive to join a growing marketing team within a well-established Cheshire-based business. This is a fantastic opportunity for someone with CRM and email marketing experience who is eager to develop their career in a fast-paced, customer-focused environment.

As CRM Executive, you'll play a key role in supporting the company's CRM strategy, continually optimising and evolving customer communications to drive engagement, loyalty, and transactions across multiple channels.

Your responsibilities will include:

• Managing the day-to-day delivery of CRM campaigns (email, SMS, push notifications).
• Building, testing, scheduling, deploying, and monitoring campaigns.
• Coordinating with internal teams to develop creative, engaging content.
• Applying best practice in A/B testing, personalisation, and dynamic campaign design.
• Analysing and reporting on campaign performance to deliver insight and improvement.

ABOUT THE CANDIDATE

We're looking for someone with:

• Around 2 years' experience in CRM communications.
• Hands‑on experience with marketing cloud platforms (ideally Salesforce Marketing Cloud).
• Strong knowledge of CRM best practice, campaign implementation, and A/B testing.
• Excellent attention to detail, commercial awareness, and the ability to thrive in a fast‑paced, reactive environment.
• Strong communication skills and the ability to manage stakeholders effectively.

ABOUT THE COMPANY

This is an exciting chance to join a supportive team where you'll have the opportunity to make a real impact, working across multiple areas of marketing and customer engagement. You'll be joining a business that values initiative, creativity, and results.

Please note – this role is fully office‑based, so you must live within a commutable distance to be considered.

SALARY

Flexible depending on experience