Credit Controller (Maternity Cover)

JDP; Carlisle; On-site; GBP 80,000 - 100,000; Full time

Job summary

A growing UK company is seeking an experienced Credit Controller to manage a ledger worth approximately £2 million, serving 750–1000 customers. The successful candidate will require strong problem-solving and organizational skills, alongside a professional manner in communication. This role offers a competitive salary, monthly bonus scheme, and the chance to thrive in a dynamic work environment. Prior experience in credit control and proficiency in Excel are essential, while knowledge of SAP Business One is advantageous.

Benefits

Competitive salary

Monthly bonus scheme

Qualifications

• Proven experience in credit control.
• Confident in using Excel spreadsheets.
• Good understanding of customer operations and best practices in customer service.

Responsibilities

• Manage all aspects of credit control for your ledger.
• Prioritise workload and ensure cash collection meets targets.
• Communicate effectively with internal departments.
• Handle customer queries and escalate as needed.

Skills

Credit control experience

Professional telephone manner

Strong communication skills

Attention to detail

Excel proficiency

Tools

SAP Business One

Job description

Job Description

JDP are looking for an experienced Credit Controllerto join our established team on a maternity cover basis. This is a fantastic opportunity to work in a dynamic environment and play a key role in managing our credit control function.

About the Role

You will be responsible for managing your own ledger with an approximate value of £2 million, covering 750–1000 customers. This role requires excellent organisational skills, attention to detail, and the ability to work independently while meeting individual and team targets.

Key Responsibilities

• Manage all aspects of credit control for your ledger
• Prioritise workload and contact customers to ensure cash collection meets monthly targets
• Accurately allocate all incoming payments to customer accounts
• Communicate effectively with head office departments, branches nationwide & regional sales offices.
• Handle incoming customer calls and resolve queries or escalate as needed
• To resolve invoice queries and raise credit notes promptly
• Make informed credit limit decisions and manage stop lists for overdue accounts
• Troubleshoot recurring issues and implement solutions
• Maintain and update customer credit limits, including obtaining higher limits for key customers through our credit insurance provider
• Liaise with Solicitors on overdue debt
• Follow company procedures to escalate potential bad debts

Qualifications

What We’re Looking For

• Proven experience in credit control
• Professional telephone manner and strong communication skills
• High level of accuracy and attention to detail
• Confident in using Excel spreadsheets
• Knowledge of SAP Business Oneis advantageous but not essential
• Good understanding of customer operations and best practices in customer service

Additional Information

Benefits

• Enjoy working in a growing UK company, proudly owned by a global group.
• Receive a competitive salary that reflects your skills and contributions.
• Benefit from a monthly bonus scheme that rewards your hard work and dedication.