Credit Controller

Nixon Caunce Associates; Warrington; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

A reputable organisation in Warrington is seeking a Credit Controller to manage customer accounts effectively. The role involves ensuring timely debt collection, reducing aged debts, and maintaining customer records. Ideal candidates should possess credit control experience and strong communication skills. This permanent position offers a salary of £28,000 to £30,000 with hybrid working and excellent benefits including an annual bonus.

Benefits

Annual bonus

Excellent benefits

Qualifications

• Proven experience in a credit control role.
• Ability to monitor overdue accounts and escalate high-risk cases.
• Experience in maintaining accurate customer records.

Responsibilities

• Ensure collection of all outstanding debts within payment terms.
• Proactively reduce aged debt.
• Liaise with debt collection agencies.

Skills

Excellent communication skills

Relationship management

Time management

Proficiency in Microsoft Office

Tools

Excel

Job description

Credit Controller / £28,000 – £30,000 / Warrington / Hybrid Working / Excellent Benefits including Annual Bonus / Permanent

Credit Controller Role Overview

NC Associates are currently recruiting a Credit Controller to join a well-established and reputable organisation based in Warrington. As the Credit Controller you will monitor and maintain all customer accounts, ensuring credit limits are not exceeded and customer pays to terms across all companies.

Responsibilities

• Ensuring collection of all outstanding debts within payment terms
• Proactively reducing aged debt
• Ensuring the aged debt remains within set KPI’s
• Identify areas for improvement, relating to systems and processes
• Reconcile customer accounts to resolve any customer queries relating to their accounts
• Post and allocate cash to customer accounts
• Review credit limits on all active accounts at least annually and more frequently for key accounts
• Liaise with debt collection agencies to collect overdue debts
• Monitor and manage orders on hold for accounts with overdue debt

Experience Required

• Proven experience in a credit control role
• Monitoring overdue accounts and escalating high-risk cases when required
• Maintaining accurate customer records and system data
• Excellent communication and relationship skills
• Ability to work independently and manage time effectively
• Proficient in Microsoft Office, particularly Excel

We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.