Credit Controller

2i Recruit Ltd; Tongham; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A reputable recruitment agency is looking for a motivated Credit Controller to manage outstanding debts and contribute to maintaining cash flow. This hands-on role values strong communication skills and persistence. Ideal candidates have 2–4 years of credit control experience, excellent organisational skills, and proficiency in Excel. The position offers hybrid working options and additional benefits like medical insurance and pension contributions.

Benefits

Pension scheme with employer contribution

Private medical insurance

Access to wellbeing initiatives

Qualifications

• 2–4 years of experience in credit control or accounts receivable.
• Strong organisational and prioritisation skills.
• Excellent negotiation and communication skills.

Responsibilities

• Chase overdue invoices via phone, email, and letters.
• Reconcile customer accounts and resolve discrepancies.
• Perform credit risk assessments and set credit limits.

Skills

Credit control experience

Organisational skills

Communication skills

Proficiency in Excel

Problem-solving ability

Tools

Accounting / ERP software

Job description

Our client is seeking a motivated and detail focused Credit Controller to join their finance team in Guildford. You will take ownership of managing outstanding debts, reconciling accounts and helping to maintain a strong cash flow position for the business. This is a hands on role where your contribution will be visible and where strong communication skills and persistence will be highly valued.

Key Responsibilities

• Chase overdue invoices via phone, email, letters and maintain accurate records of interactions.
• Review aged debt and monitor Days Sales Outstanding (DSO), ensuring timely follow ups.
• Reconcile customer accounts, resolve discrepancies or queries, liaising with other internal teams (sales, operations) as required.
• Perform credit risk assessments & set or review credit limits for new and existing customers.
• Apply receipts, manage remittances and ensure cash application is up to date.
• Prepare regular reports on credit control performance, debt levels and trends for management.
• Suggest improvements to credit control processes and systems to minimise bad debt.
• Maintain clean and accurate customer account information.

Required Skills & Experience

• Prior experience (2 4 years) in credit control, accounts receivable, or similar finance role.
• Strong organisational skills, with ability to prioritise and manage multiple tasks.
• Excellent communication and negotiation skills; confident dealing with customers and resolving payment issues.
• Proficiency in Excel and experience with accounting / ERP software.
• Good problem-solving ability and attention to detail.
• Able to work independently, but also part of a team.
• Basic understanding of credit risk, payment terms, reconciliations.
• Reliable, professional and persistent.
• Pension scheme with employer contribution.
• Hybrid / flexible working options.
• Private medical insurance.
• Access to wellbeing initiatives (e.g. discounted gym memberships).