Credit Controller

Eye4 Recruitment; England; On-site; GBP 42,000 - 49,000; Full time

Job summary

A recruitment agency is looking for a Credit Control & Customer Account Management professional to oversee customer accounts and manage overdue balances. The ideal candidate should have at least 2 years of relevant experience and strong skills in Microsoft Excel. Responsibilities include sending statements, maintaining records, and coordinating with the sales team. This is a full-time office-based role based in the UK, offering a salary of £42,000 per annum along with benefits such as a pension scheme and 20 days of holiday.

Benefits

Company pension scheme after 6 months

On-site parking

20 days holiday per year, increasing with length of service

Qualifications

• Minimum of 2 years recent experience in a similar credit control or accounts administration role.
• Strong proficiency in Microsoft Excel and other Microsoft Office applications.
• Clear, confident, and effective communication skills.

Responsibilities

• Oversee credit control for all customer accounts.
• Send customer statements and respond to account-related queries.
• Chase overdue balances and maintain regular communication with customers.
• Work closely with the sales team, providing updates on the status of their customer accounts.
• Manage orders on hold pending account settlement or proforma payment.
• Release held and prepaid orders to the warehouse when cleared.
• Email invoices and supporting account documents to customers as required.
• Upload invoices and documents to customer-specific online portals.
• Create, maintain, and update customer account records.
• Review, allocate, and record incoming payments for credit accounts.
• Process and record advance payments from customers paying upfront.
• Collaborate with a team member to process international orders submitted via EDI.

Skills

Proficiency in Microsoft Excel

Effective communication skills

Teamwork

Job description

Credit Control & Customer Account Management

• Oversee credit control for all customer accounts.
• Send customer statements and respond to account-related queries.
• Chase overdue balances and maintain regular communication with customers.
• Work closely with the sales team, providing updates on the status of their customer accounts.
• Manage orders on hold pending account settlement or proforma payment.
• Release held and prepaid orders to the warehouse when cleared.

Customer Documentation & Reporting

• Email invoices and supporting account documents to customers as required.
• Upload invoices and documents to customer-specific online portals.
• Create, maintain, and update customer account records.

Accounts Receivable

• Review, allocate, and record incoming payments for credit accounts.
• Process and record advance payments from customers paying upfront.

EDI & International Orders

• Collaborate with a team member to process international orders submitted via EDI (Electronic Data Interchange).

Candidate Requirements

• A minimum of 2 years recent experience in a similar credit control or accounts administration role.
• Strong proficiency in Microsoft Excel and other Microsoft Office applications.
• Clear, confident, and effective communication skills, with the ability to work well within a team.

Contract Details & Benefits

• Salary: £42,000 per annum
• Full-time, office-based role: 8:45am 5:00pm, Monday to Friday
• Company pension scheme after 6 months
• On-site parking at our peaceful, rural office location
• 20 days holiday per year, increasing with length of service