Credit Control Lead

Zachary Daniels Recruitment; Stockport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable recruitment agency is seeking a Credit Control Lead based in Stockport to oversee debt management. The ideal candidate will have over 5 years of experience and demonstrate strong communication and problem-solving skills. This role offers a competitive salary starting from £45,000, benefits including bonuses and a supportive team culture. Join a company where your contributions truly matter.

Benefits

Competitive salary

Annual bonus schemes

Company pension

Health plan

Supportive team culture

Qualifications

• 5+ years’ hands-on credit control experience.
• Confident in managing difficult conversations.
• Strong attention to detail with a proactive approach.

Responsibilities

• Lead and develop consistent credit control processes.
• Manage the full debt cycle from onboarding to resolution.
• Work closely with teams to prevent issues.
• Analyse debtor data to identify trends.
• Maintain strong ledger controls.

Skills

Credit control experience

Communication skills

Attention to detail

Problem-solving

Data analysis

Team player

Tools

Excel

ERP systems

Job description

Credit Control Lead | Location: Stockport (On-site) | Salary: c.£45,000+ (depending on experience) | Bonus package & benefits including medical | Contract: Full-time, Permanent

We’re supporting a well‑established, employee‑owned wholesale business who are looking for a hands‑on Credit Control Lead to take ownership of debt management across both their head office and depot network. This is a newly‑created role ideal for someone who enjoys improving processes, building relationships and working closely with the wider business, not just sitting behind a screen sending statements.

This role is not about aggressive chasing. It’s about being commercially smart, understanding the customer, spotting potential issues early, using data well, and working collaboratively to find solutions.

If you’re a natural communicator who can influence without bulldozing, and you genuinely enjoy being part of a team, this will be a great fit.

The Role

• Lead and develop consistent credit control processes across head office and depots
• Manage the full debt cycle: from onboarding and credit checks through to resolution and escalation
• Work closely with depot managers and commercial teams to prevent issues before they arise
• Analyse debtor data to identify trends, risks and opportunities
• Maintain strong ledger controls and ensure accurate, timely reporting
• Approve credit applications and review credit limits in line with policy
• Manage escalations including legal, collections and insurance claims where needed
• Support cash flow forecasting and contribute to wider finance discussions

What We’re Looking For

• 5+ years’ hands‑on credit control experience
• Confident managing difficult conversations in a calm and collaborative way (no debt "bulldozers")
• Strong attention to detail with a proactive, problem‑solving approach
• Comfortable working with data to drive decisions and prevent issues
• Someone who rolls their sleeves up – no ego, no peacocks, just a team player
• Strong system skills (Excel essential; STL or similar ERP experience useful)

What’s In It For You

• Competitive salary + annual bonus schemes
• Employee‑owned business where your voice matters
• Company pension & health plan
• A role you can shape and build yourself
• Supportive team culture people genuinely look out for each other

If you’re someone who takes pride in doing things well, working with good people, and making a real impact, we’d love to speak to you.