Credit Control Administrator

THRINGS; Swindon; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A successful law firm is seeking a Credit Control Administrator to join their Finance team in Swindon. This role involves managing credit queries, processing payments, and supporting fee earners. The ideal candidate will have strong administration and communication skills, with a background in finance preferred. The firm promotes a collaborative environment with flexible benefits tailored to personal needs, including Private Medical Insurance and more. Exciting opportunity to be part of a supportive team.

Benefits

Private Medical Insurance

Life Insurance

Health Cashplan

Qualifications

• Experience of working in a finance / office environment is essential.
• Credit Control experience preferred but not essential.
• Basic knowledge of accounts is beneficial.

Responsibilities

• Answer the direct Credit Control telephone line and handle queries.
• Dealing with instalment plans and ensuring payments are received.
• Chase small value debts and process client card payments.

Skills

Strong administration experience

Clear and concise communication skills

Strong IT skills

Job description

We are Thrings; a successful full-service law firm with sector expertise in Agriculture, Banking & Finance, Development of Land, Private Client, and Business Growth. Our dedicated Business Services teams are key to how the firm runs smoothly, including corporate functions, HR, Marketing, Finance, Quality & Risk, Facilities, IT, and legal support teams.

Our teams collaborate with internal colleagues and fee-earners to deliver work for our clients in a diverse range of practice areas. We are proud to be ranked in many areas by the Legal and Chambers, due to our client-centric approach.

Our welcoming and inclusive culture provides an attractive place to work, including the valuable benefit of hybrid working.

About the role

We’re seeking a Credit Control Administrator for our Finance team in our Swindon office, to join our professional, friendly and growing Finance team.

Day to day, you can expect your responsibilities to include :

• Answering the direct Credit Control telephone line, monitoring the Credit Control mailbox and actioning queries and requests
• Dealing with instalment plans and ensuring payments are received in accordance with agreed payment arrangement
• Chasing small value debts
• Processing client card payments in accordance with the firm's policy and procedures
• Processing scheduled monthly reports and distributing accordingly
• Completion of new vendor forms
• Assisting the team with requests from Client and Fee Earners for copy invoices, statements and any other bill queries

Whilst this role is based in Swindon there will be the opportunity for you to work with other fee earners based at our other offices.

About you

We’re extremely proud of the relationship we’ve built with our clients and referrers, being recognised as their trusted legal partner.

Your ability to communicate clearly and collaborate with our fee-earning teams will play a key role in delivering exceptional client service and driving successful outcomes :

• Experience of working in a finance / office environment
• Credit Control experience preferred but not essential
• Strong administration experience
• Basic knowledge of accounts
• Strong IT skills
• Clear and concise communication skills

What’s on offer

By joining Thrings you’ll become part of a supportive, inclusive firm offering a relaxed and trusting environment allowing balance between being in the office and working from home. We also offer a great working environment and plenty of social / networking events to get involved with!

In return for your hard work, you can expect to receive a variety of flexible benefits which can be tailored to your personal and family needs including Private Medical Insurance, , Life Insurance, Health Cashplan and much more.

If this sounds like an exciting opportunity and you have the experience to join our team, we’d love to hear from you.