Credit Control

First Recruitment Services; Horsham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency specializing in placements is looking for a candidate for a Credit Control and Sales Support role in Horsham, UK. The ideal applicant should possess strong experience with Sage 50 Professional and have a solid background in accounts administration, particularly in credit control and customer reconciliations. Essential skills include proficiency in Microsoft Office, attention to detail, and the ability to handle SME accounts. A professional demeanor and the ability to manage multiple tasks are crucial for success in this diverse position.

Qualifications

• Strong experience using Sage 50 Professional (non negotiable).
• Proven background in accounts administration, including credit control.
• Strong working knowledge of Microsoft Office (Excel, Word, Outlook).

Skills

Sage 50 Professional

Accounts administration

Credit control

Microsoft Office (Excel, Word, Outlook)

Customer service

Organizational skills

Job description

Candidate Specification: Credit Control / Sales Support

Essential Experience & Skills

• Strong experience using Sage 50 Professional (non negotiable)
• Proven background in accounts administration, including:
  • Credit control
  • Customer and supplier reconciliations
  • Purchase ledger and sales ledger
  • Handling foreign currency
  • Managing petty cash and company card transactions
• Experience issuing monthly statements and managing 30 day and 60 day payment terms
• Confident managing SME customer accounts
• Strong working knowledge of Microsoft Office (Excel, Word, Outlook)
• Experience preparing information for external accountants (quarterly and year end)
• Previous involvement in office management or administrative coordination
• Experience supporting sales teams (UK and export)
• Ability to create and manage export documentation
• Experience dealing with customer enquiries and complaints professionally

Desirable Experience

• Experience working within a manufacturing or distribution environment
• Knowledge of import/export processes
• Familiarity with P11D preparation
• Experience liaising with recruitment agencies, utilities, insurers, or similar third parties
• Exposure to health & safety or fire training coordination

Core Competencies

Technical & Professional

• High level of accuracy and attention to detail
• Strong numeracy and financial awareness
• Ability to manage multiple tasks and deadlines
• Confident handling confidential and sensitive information
• Comfortable working with foreign currency and reconciliations

Communication & Interpersonal

• Professional, confident, and able to represent the company with gravitas
• Excellent telephone manner and customer facing skills
• Able to handle difficult conversations (credit control, complaints) calmly and professionally
• Strong relationship building skills with customers, suppliers, and colleagues

Organisation & Initiative

• Highly organised with strong time management skills
• Able to work independently and use initiative
• Comfortable in a role with varied responsibilities
• Flexible and willing to support other areas of the business when needed

Personal Attributes

• Professional, composed, and credible
• Reliable, committed, and loyal — someone who values long term stability
• Enjoys being part of a small, close knit team
• Comfortable in an environment that can be both busy and quiet
• Appreciates office banter and contributes positively to team culture
• Thrives in a varied, hands on role
• Enjoys a challenge and takes pride in doing things well
• Represents the company with maturity and strong personal conduct

Working Style & Culture Fit

• Works well in a busy SME environment
• Understands the importance of accuracy and professionalism
• Values a company with strong staff retention and long standing employees
• Appreciates being part of a market leading brand
• Motivated by responsibility, ownership, and variety