Creative Designer (FTC).

WatchHouse - Support Office; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading luxury brand is seeking a Creative Designer in Greater London to elevate its brand across all touchpoints. You will lead campaign concepts from inception to execution and maintain design excellence across various platforms. The ideal candidate has over 5 years of experience in a creative role, a strong portfolio in luxury branding, and expertise in Adobe Creative Suite. This role offers a 12-month fixed-term contract. Outstanding communication and adaptability are essential.

Qualifications

• Proficient in Adobe Creative Suite including InDesign, Illustrator, and Photoshop.
• Strong portfolio demonstrating work for luxury hospitality or luxury brands.
• Ability to deliver projects under pressure and on time.

Responsibilities

• Drive creative strategy for campaigns and develop brand assets.
• Set visual direction for photography and videography.
• Maintain consistency and quality across brand touchpoints.

Skills

Creative flair

Strong communication

Adaptability

Trend awareness

Attention to detail

Education

5+ years in a creative role

Experience with luxury brand design

Tools

Adobe Creative Suite

Figma

Job description

Creative Designer at WatchHouse.

In short : As our Creative Designer, you’ll be the driving force behind bringing the WatchHouse brand to life across every touchpoint. From campaigns to packaging, you’ll bring creative thinking to the table, deliver design excellence, and act as a guardian of the brand.

Alongside our creative and marketing teams - and in partnership with agencies - you’ll take campaigns and activations from concept to execution, making sure every piece of design elevates our brand identity and supports our long‑term vision.

This role is offered on a 12‑month fixed‑term basis to cover maternity leave, commencing as soon as possible (subject to notice period).

Directly reports into (Line Manager) : Brand & Marketing Director.

Key Responsibilities :

• Cultural relevance & innovation : bring fresh, culturally relevant thinking into the creative process to strengthen brand positioning and deepen guest connection.
• Campaign concepting : lead creative strategy for campaigns, defining the overarching idea, narrative, and design direction across brand channels and touchpoints.
• Campaign development : own the development of assets for seasonal and campaign moments, including POS, packaging, House vinyls, and supporting collateral.
• Brand asset design : act as a guardian across the brand’s visual system across always‑on touchpoints including product packaging, menus, POS, and app comms.
• Social direction : set the art direction and creative vision for social, developing concepts and assets that bring campaigns and always‑on content to life.
• Digital design (CRM) : develop and evolve our creative approach for email and app communications,
• Art direction : set the visual direction for photography / videography, managing shoot production from concept through to execution.
• In‑House experience : lead creative development for fascia and wayfinding signage for new House openings and oversee visual merchandising.
• Creative collaboration : partner with designers, brand and creative agencies, and external partners to deliver work to the highest standard.
• Brand guardian : maintain the WatchHouse brand identity, ensuring consistency, quality, and clarity across touchpoints.

Key to this role :

• 5+ years in a creative role.
• A strong portfolio demonstrating work for a luxury hospitality or luxury brand.
• Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop); Figma preferred
• Creative flair and passion for lifestyle, design, and creating content that builds cultural relevance.
• Bring trend awareness and cultural insight into the creative process.
• Deliver projects at pace, on time and under pressure.
• Strong communication, planning and organisational skills.
• Proactive, adaptable, and able to interpret feedback constructively.
• As a custodian of the WatchHouse brand, you handle issues with intelligence and care.

Working at WatchHouse.

WatchHouse was born from a passion to do better. Diligence and attention to detail are paramount to what we do, we focus on the detail. We strive for perfection. We really care.

We are a people‑first business, curious and interested in those around us. We treat everyone with respect.We pride ourselves on creating an environment where diversity is celebrated, equality is insisted and inclusion expected.

A company where we believe in having the right person in the role; personality and individuality at the top of the list of what we are looking for in applications and throughout our hiring process.

We also know that everyone is different, and we value and respect diversity, standing up for equality and standing against any form of discrimination.

Decisions about and the treatment of people at work should be based on the individual’s abilities, skills, performance and behaviour- these should be assessed against the WatchHouse job description requirements for each individual role.

We are always patient and considerate towards others. Encouraging, approachable and communicating brilliantly. We strive to be the best we can be, by giving and receiving regular and honest feedback in a professional manner.

We plan ahead, prioritise and are mindful and respect the time of others. We complete every task to the best of our ability. Always happy to ask for help, work in cohesion with other people / departments and share successes.

We work to make WatchHouse an environment of trust and comradery, where others are inspired to play their part in working effectively together. Building strong relationships with others and demonstrating positive energy. We recognise and value the contribution of others across the business, working together to deliver the Modern Coffee experience to each and every person touched by our business.

Our four core values - passion, drive, diligence and empathy - are what makes WatchHouse who we are. Our decisions are made based on these principles. To grow and succeed at WatchHouse, it is imperative that these values also resonate strongly with you and can drive your ambition in the same way they do ours.