Cosmetics Counter Lead & Team Coach — Drive Sales & Service

The Estée Lauder Companies Inc.; Metropolitan Borough of Solihull; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading cosmetics company in Solihull is seeking a dynamic Counter Manager to drive sales and enhance customer satisfaction. This full-time position involves coaching Sales Associates and ensuring operational success. Ideal candidates will possess proven retail experience and exemplary customer service skills, alongside a passion for mentoring others. This is an excellent opportunity for career growth in a vibrant retail environment.

Qualifications

• Proven retail experience in a cosmetics or similar environment.
• Exceptional customer service skills to enhance customer satisfaction.
• Passion for mentoring and developing team members.

Responsibilities

• Support the Store Manager in driving sales performance.
• Coach and develop a team of Sales Associates.
• Ensure operational success and customer satisfaction.

Skills

Retail experience

Customer service skills

Team mentoring

Job description

A leading cosmetics company in Solihull is seeking a dynamic Counter Manager to drive sales and enhance customer satisfaction. This full-time position involves coaching Sales Associates and ensuring operational success. Ideal candidates will possess proven retail experience and exemplary customer service skills, alongside a passion for mentoring others. This is an excellent opportunity for career growth in a vibrant retail environment.