Contracts Manager (Repairs, Voids and Grounds Maintenance)

The Cambridge Housing Society Limited; Cambridge; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A local housing association in Cambridge seeks a Contracts Manager to lead the management of repair and maintenance activities. The role includes overseeing both reactive and planned maintenance programs, ensuring compliance with safety standards, and managing external contractors. Candidates should have significant experience in contract management and team leadership. Offering hybrid work options and comprehensive training, this position also includes competitive benefits and opportunities for professional development.

Benefits

Employee Discount Scheme

GP Online

Employee Assistance Programme

Cycle to work scheme

Volunteering day off

30 days holiday increasing to 35

Holiday purchase scheme

Company sick pay scheme

Mileage allowance

Refer a Friend Scheme

Contributory pension scheme

Enhanced maternity/paternity leave

Flexible Working Policy

Comprehensive training opportunities

Free onsite parking

Responsibilities

• Lead, plan and manage repair and maintenance activities.
• Oversee reactive and planned maintenance programs.
• Manage contractor performance and deliver high-quality service.

Skills

Knowledge of managing partnering contracts (TPC / TAC / JCT terms & conditions)

Understanding of procurement processes

Knowledge of Health and Safety legislation

Ability to monitor performance against objectives

Ability to manage external contractors

Experience in leading and managing a team

Knowledge of Windows‑based IT packages

Job description

Contracts Manager (Repairs Voids and Ground Maintenance)

Location: Endurance House Histon Cambridge CB24 9ZR (Hybrid Working minimum one day per week working from home)

Salary: Permanent / Full Time 35 hours per week Monday to Friday.

An exciting opportunity has arisen to join CHS as a Contracts Manager (Repairs Voids and Ground Maintenance) within our Property Services Team.

What you’ll do

To lead, plan and manage all repair and maintenance activities across the housing stock ensuring that homes are safe, well‑maintained and compliant with relevant standards and regulations. The postholder will oversee both reactive and planned maintenance programs, manage contractor performance and deliver a high‑quality, customer‑focused service to residents.

About you

• Knowledge/understanding of managing partnering contracts (TPC / TAC / JCT terms & conditions) and ensuring close financial control of payments, including profit and overheads.
• Knowledge of procurement processes including OJEU procedures and s20 requirements for leaseholders.
• Knowledge of Health and Safety legislation relevant to repairs and maintenance services.
• Ability to monitor own performance and deliver against agreed objectives, financial targets and within budget constraints.
• Ability to manage external contractors and provide effective direction and coaching.
• Demonstrable experience of successfully leading and managing a team to deliver against objectives.
• Knowledge of Windows‑based IT packages or similar database software.

Benefits

• Employee Discount Scheme (retail, leisure, gym membership and fitness equipment)
• GP Online
• Employee Assistance Programme
• Cycle to work scheme (salary sacrifice)
• Volunteering day off (once per annum)
• 30 days holiday increasing to 35 days per annum inclusive of bank holidays (pro rata for part‑time staff) depending on length of service
• Holiday purchase scheme – up to 5 days per annum (pro rata for part‑time staff)
• Company sick pay scheme
• 58p per mile mileage allowance
• Refer a Friend Scheme (250)
• Contributory pension scheme which both you and CHS contribute to
• Enhanced maternity, paternity, adoption and surrogacy leave
• Flexible Working Policy
• Full induction
• Comprehensive free training and development opportunities with paid time off
• Hybrid Working Policy
• Flexitime
• Free onsite / nearby parking

Closing Date

Midnight Wednesday 19 November 2025

Interviews

Week commencing 1 December 2025

Contact

Tina Warren, Director of Homes – email: [e-mail]

Bryan Padley, Asset Manager – email: [e-mail]

About Us

Founded in 1927 Cambridge Housing Society (CHS) is an independent housing association with over 3,000 homes in Cambridge and Cambridgeshire. We are one of only two independent housing associations in Cambridgeshire and the only one to offer a blend of affordable rented homes, specialist supported housing and a range of community support services.

Our Purpose

We enable people to flourish by providing security and creating opportunities through the delivery of high‑quality Cambridgeshire‑based homes with support.

Vision & Values

CHS is a trusted local provider of long‑term affordable secure housing. We listen to our tenants and customers and provide support where needed. We are entrepreneurial, socially purposeful and develop local partnerships to support communities in Cambridgeshire.

• Caring
• Openness
• Trust
• Flexible
• Creative
• Respectful
• Working in partnership
• Focused on the social objective