Contracts Manager

Daniel Owen Ltd.; West Midlands Combined Authority; On-site; GBP 42,000 - 50,000; Full time

Job summary

A respected facilities management provider in Birmingham is looking for an experienced Contracts Manager to oversee a diverse portfolio. This senior role involves strategic oversight and operational management, ensuring service excellence across multiple sites. Ideal candidates will possess strong communication skills, a proven track record in facilities management, and experience in managing commercial contracts. Competitive salary offered.

Qualifications

• Proven track record in managing commercial contract cleaning and maintenance.
• Experience in managing multi-site operations.
• Enhanced DBS check will be required.

Responsibilities

• Oversee delivery of services across multiple sites.
• Ensure compliance with ISO standards and service level agreements.
• Build long-term partnerships with clients.

Skills

Excellent communication skills

Negotiation skills

Presentation skills

Resilience

Operational management

Job description

Overview

Contracts Manager - (Facilities Management)

A well-established and highly respected facilities management provider is seeking an experienced Contracts Manager to oversee a diverse portfolio of sites. With operations spanning multiple sectors and a reputation for service excellence in cleaning, security, catering, hard services and integrated facilities management, this is an opportunity to join a forward-thinking organisation at a senior level.

Position: Contracts Manager

Location: Birmingham

Salary: Up to £50,000 per annum + package

Contract Type: Permanent

Start date: Immediately available

About the Role

The Contracts Manager will act as the primary point of contact for ensuring the smooth delivery of services across multiple education & public sites. This role combines strategic oversight with operational management, requiring a balance of leadership, compliance, client engagement and financial control.

Responsibilities

• Designing, implementing and monitoring operational procedures that align with both client requirements and organisational standards.
• Ensuring that all sites operate in line with ISO standards, contractual obligations, and service level agreements.
• Leading, motivating and supporting both direct employees and subcontractors to achieve consistent, high-quality results.
• Building strong, long-term partnerships with client decision-makers, proactively identifying opportunities for service improvement and growth.
• Overseeing budgets, monitoring expenditure, and ensuring cost-effective delivery without compromising on quality.
• Providing tactical support to senior management, contributing to long-term business planning and service innovation.

Candidate Profile

• An enhanced DBS check will be required.
• Excellent communication, negotiation and presentation skills, with the resilience to handle complex challenges.
• A proven track record in managing commercial contract cleaning and maintenance ideally within education environments.
• Demonstrable experience in managing multi-site operations, including staff development and subcontractor oversight.

How to Apply

If you are interested in working for this established company, please apply with your updated CV.