Contracts and Waste Services Manager

North Norfolk District Council; East Runton; On-site; GBP 40,000 - 50,000; Full time

Job summary

A local government council in East Runton is seeking a Contracts and Waste Services Manager to lead the management of high-value contracts for waste and recycling services. This role involves delivering service plans, instilling a culture of innovation, and leading project implementations related to waste collection. The ideal candidate has a degree and substantial experience in this field. Position offers career development opportunities and equitable pay.

Benefits

Employee assistance program

Discounts portal

Salary sacrifice schemes

Good work-life balance

25 days' holiday per year

Qualifications

• Experience in waste services and contract management is essential.
• Significant experience in environmental services and contract management.
• Ability to deal with internal and external stakeholders.

Responsibilities

• Manage high value external contracts for waste and recycling services.
• Lead a team to ensure service delivery and Council objectives.
• Implement changes for the 'Simpler Recycling' agenda.

Skills

Contract management

Customer focus

Communication

Team leadership

Environmental services understanding

Education

Degree level education

Management qualification or experience

Job description

About The Role

As maternity cover (for up to 1 year - minimum 6 months) for our Contracts and Waste Services Manager you will be managing the high value external contracts that deliver front line waste, recycling, cleansing and grounds maintenance services on behalf of the Council. You will be leading a team of motivated and passionate professionals to ensure that North Norfolk is a better place to live, work and visit.

Reporting to the Assistant Director for Environmental and Leisure Services you will be responsible for delivering the service plan and ensuring that the Council fulfils its business objectives and statutory responsibilities whilst instilling a culture of change, innovation and challenge across the service managed.

The role will be responsible for delivering the exciting requirements of the "Simpler Recycling" agenda and in particular the roll out of food waste collections, you will be instrumental in leading the project and implementing the service changes required.

About You

This position is well suited to an individual who has experience in waste services and contract management, and is looking for the next step in their career.

The role requires a proactive, customer focused individual with substantial experience and expert professional knowledge and understanding of environmental services and contract management.

You will be able to demonstrate a strong skill set in relation to contract management.

As a clear, articulate communicator who is self aware, you will have experience of dealing with a range of internal and external stakeholders.

In terms of qualifications, you will be educated to degree level. Relevant management experience or a management qualification are important given the nature and range of the role.

North Norfolk District Council provides excellent opportunities for career development and further learning in a supportive environment.

This is a great opportunity to manage and deliver front facing Council services which impact on residents, business and visitors of North Norfolk.

Application Information

Closing Date

11:59pm on Wednesday 10th of December 2025, however we reserve the right to close this vacancy early if we have received a sufficient number of suitable applicants.

Applications for part time hours would be considered.

Please note this position is available from January 2026, for up to 12 months (minimum of 6 months) to cover maternity leave.

Interviews

Interviews will be held in the week commencing 15th of December 2025.

Get in touch

For an informal discussion please contact Emily Capps (Assistant Director for Environmental and Leisure Services) [e-mail] - 01263 516274

About Us

North Norfolk is a fantastic place to live, work and visit. It covers 360 sq miles of coastal and rural environment, with over 100,000 people living in 120 distinct communities. Our district is one of England's top holiday destinations and a place where people positively choose to live.

We're committed to promoting equality of opportunity for the people and communities of North Norfolk. We respect and value differences in our district and across our workforce, and we want everyone to feel included and able to play their part in making North Norfolk a great place to live, learn, work and visit. Our coast and environment are extremely important to us.

Recognising that North Norfolk faces a very real threat from climate change, the Council has declared a climate emergency. We have developed a Net Zero strategy to support our ambitions and all staff have a role to play in meeting our carbon reduction targets.

We have a supportive culture that enables our people to learn and grow through attending courses, e-learning, and their daily job roles. We provide excellent opportunities for communication through updates from Directors and the Chief Executive. Our onsite recognised union is UNISON.

Our Cromer office is clean, modern and light, with onsite lunchtime catering and free onsite parking. As one of the largest employers in the district, we offer several benefits to all our employees:

• employee assistance program
• discounts portal
• salary sacrifice schemes (bikes, home electricals and EV car leasing - available after completion of probation period).

You will also enjoy:

• a good work-life balance, with many roles following our hybrid approach to work (if your role supports hybrid working, all we ask is that you have a stable and reliable internet connection)
• 25 days' holiday per year, plus bank holidays, increasing to 30 days after 5 years' service (assuming the role is full-time)
• access to an excellent local government pension scheme based on your local authority career average earnings

We encourage applications from all suitably qualified persons regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.