Contracting and Performance Officer

NHS; Tees Valley; On-site; GBP 38,000 - 47,000; Full time

Job summary

A healthcare organization in Tees Valley is seeking a Facilities Site Manager responsible for managing Hotel Services and overseeing site management arrangements. You will lead a team, ensuring services meet legislative and customer standards. Ideal candidates should have a Level 4 Catering qualification and management experience. The role offers a salary range of £38,682 to £46,580 per annum, with a full-time contract. This role is perfect for strategic leaders who excel in a healthcare environment.

Qualifications

• Catering qualification Level 4 or willingness to work towards it.
• Evidence of continual professional development.
• Substantial management-level experience.

Responsibilities

• Manage a Hotel Services team effectively in line with policies.
• Monitor all site management arrangements.
• Ensure services meet customer requirements and standards.

Skills

Management skills

People management

Problem-solving

Interpersonal skills

Food hygiene knowledge

Education

Catering qualification Level 4 Advanced Certificate in Food Safety

Management qualification to Diploma Level 5

Key skills in literacy, numeracy and ITQ level 2

Job description

Job summary

Based within the Estates and Facilities Directorate and more specifically within Hotel Services, the Facilities Site Manager role is responsible for monitoring all site management arrangements across the sites within the post holder’s area of responsibility.

Main duties

The post holder will manage a Hotel Services team including supervisors, admin staff and the courier team. They will ensure services are delivered effectively in line with legislation, national and Trust policies, customer requirements and hospitality assured standards.

About the Trust

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby. From education and prevention to crisis and specialist care, our talented and compassionate teams work in partnership with patients, communities and partners to create a safe, understood, believed‑in and cared‑for environment. We nurture the recovery journey of anyone in need of our help, and we listen to every person in our care until they feel understood.

Details

• Date posted: 22 December 2025
• Pay scheme: Agenda for change
• Band: Band 6
• Salary: £38,682 to £46,580 per annum
• Contract: Permanent
• Working pattern: Full‑time
• Reference number: 346‑EF‑132‑25‑A

Job location

Acklam Road Hospital, Acklam Road, Middlesbrough, TS5 4EE

Responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person specification

Qualifications

• Catering qualification Level 4 Advanced Certificate in Food Safety or willingness to work towards within 6 months
• Evidence of continual professional development
• Management qualification to Diploma Level 5 or willingness to work towards within 2 years
• Key skills in literacy, numeracy and ITQ level 2 (or equivalent)

Experience

• Substantial experience at management level
• Significant experience in managing budgets
• Experience in leading change
• Experience of writing and evaluating service specifications
• Experience of developing quality assurance and performance monitoring systems

Skills and knowledge

• Up-to-date detailed knowledge in food hygiene including HACCP
• Good understanding of principles of COSHH
• Excellent people management and interpersonal skills
• Ability to plan own work and others (e.g., supervisors)
• Problem‑solving and decision‑making skills
• Use of IT for day‑to‑day tasks and presentations in professional settings
• Good presentation skills
• A professional image at all times

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) is required to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer details

Tees Esk and Wear Valleys NHS Foundation Trust
Acklam Road Hospital
Acklam Road
Middlesbrough
TS5 4EE