Contract Manager

Elior; Ipswich; On-site; GBP 40,000; Full time

Job summary

Join a leading contract caterer as a Contract Manager in Ipswich, overseeing multiple education sites. This role requires strong leadership, financial management, and excellent communication skills. Enjoy full-time work with a commitment to delivering high-quality service and supporting a healthy diet for students, along with generous rewards and benefits.

Benefits

Flexible Working

31 days holiday

Paid Charity Leave

Access to mental health support

Life assurance and pension schemes

FREE On-Site Lunches

Qualifications

• Extensive Experience in contract catering within a multi-site, management role.
• Ability to demonstrate experience in leading, inspiring, and motivating a large and diverse team.
• Proven experience of working closely and successfully with clients.

Responsibilities

• Proactively manage teams in multiple sites and oversee the recruitment and training of Site Managers.
• Drive financial growth through cost control and culinary excellence.
• Maintain proactive relationships with clients to exceed expectations.

Skills

Leadership

Financial Management

Communication

Job description

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General information

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Are you a passionate Catering Contract Manager located in or around the East Anglia region? If so, we’d love you to join our team where you will be responsible for our education sites within East Anglia.

This role sits within our Education division – catering for students. Dedicated to providing high-quality, nutritious, fresh, and sustainable food for our younger generation, we're 100% committed to supporting a healthy diet. At Taylor Shaw & Edwards & Blake, we're driven by the knowledge that young people deserve and need the best food for their wellbeing; we do food with a difference.

What you'll be doing...

As a Contract Manager , you will proactively manage teams in multiple sites as well as be accountable for overseeing recruiting, inducting, training and supporting Site Managers to deliver an efficient, high-quality service to Elior UK, our customer and clients.

Responsibilities:

Elior Experience Communication & Integration : Ensure that all aspects of the Elior experience are communicated and embedded within the sites, supporting site managers and Service Champions as needed.

Financial Growth & Performance : Drive financial growth through cost control, culinary excellence, and effective merchandising. Implement, monitor, and evaluate results within site teams to exceed financial targets.

Site Management Oversight : Oversee Site Management within the area to ensure proactive team management on site.

Recruitment & Development : Recruit high-calibre site managers, develop their skills, and drive them to excel in succession planning, recruitment, training, and people development to deliver high-quality service.

Team Communication & Relationship Building : Ensure ongoing team communications, including building strong internal and external relationships, management reporting, and client liaison.

Client Relationship Management : Maintain proactive relationships with clients to exceed expectations and retain business.

Menu Planning & Design : Innovate menu planning and design within specified budgets, ensuring high standards of food presentation and portion/quality control across the area.

Contract Mobilisation/Demobilisation : Plan, lead, and deliver effective mobilisation and demobilisation of contracts, coordinating with relevant support functions.

Working Pattern: Monday - Friday (40 hours per week)

What can you bring?

In this role:

Extensive Experience in contract catering, within a multi-site, management role

Ability to demonstrate experience in leading, inspiring, and motivating a large and diverse team

Proven experience of working closely and successfully with clients

Confidence in numbers and P&L management

Having a good eye for detail and strong commercial awareness would be an advantage

Join us in delivering an exceptional Elior experience and driving financial success across our sites. Apply now to be a part of our dynamic team!

Our way of saying thank you...

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

Support Your Way of Life:

Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments

Holiday Allowance: Relax & recharge with 31 days holiday

Family Leave: Prioritise family commitments with flexible leave options

Paid Charity Leave: Make a positive impact with two additional paid days for charity work

Big Enough for Growth, Small Enough to Connect:

Opportunities for career progression while developing a close-knit community

Supporting You Through Life’s Ups & Downs:

Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme

Why it’s great to work for us...

Elior is a multi-award-winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

Workplaces & Office Space

Sporting Venues & Stadiums

Attraction & Heritage Sites

Public Sector & Defence

Health, Care & Hospitals

Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That’s why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates EqualityOur aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop,and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

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