Content Program Manager, Higher Education Training

Google; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading tech company in the UK is seeking a Content Program Manager to develop training content for faculty and students. The role emphasizes using innovative AI tools in education. Candidates should have a Bachelor's degree and 7 years of related experience, with excellent project management and research skills. This position provides an opportunity to impact educational practices significantly.

Qualifications

• Minimum 7 years of experience in content program management or instructional design.
• Experience with higher education audiences.
• Capability to manage multiple projects simultaneously.

Responsibilities

• Lead strategy and execution of training programs for higher education audiences.
• Design research methodologies to assess training needs.
• Collaborate with experts to create training materials.
• Evaluate platforms and technologies for content delivery.
• Define KPIs for training programs.

Skills

Content program management

Project management

Research and data analysis

Understanding of adult learning theories

Passion for Artificial Intelligence

Education

Bachelor's degree or equivalent

Tools

Learning management systems

Content authoring tools

Job description

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in content program management, instructional design, certification design, or curriculum development, for training or educational content.
• Experience working with higher education audiences (e.g., faculty, staff, and students).
• Experience developing training content.

Preferred qualifications

• Experience with learning management systems (LMS) and various content authoring tools.
• Experience with various tech tools.
• Understanding of adult learning theories and instructional design principles.
• Ability to conduct research, analyze data, and use insights to inform content strategy and development, and manage multiple projects simultaneously.
• Excellent project management skills.
• Passion for Artificial Intelligence (AI) and its applications in education.

About The Job

Google for Education’s Global Impact team creates training and community programs that have helped over 140 million students, educators and administrators use Gemini, Google Workspace for Education, Chromebooks, and other tools. We are hiring a program manager to develop training content for faculty in this transformation moment.

As a Content Program Manager, you will lead the development of training content for our higher education audiences. You will focus on empowering faculty, staff, and students with the knowledge and skills to utilize emerging technologies, with an emphasis on Artificial Intelligence (AI) tools.

The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.

Responsibilities

• Lead the strategy, planning, and execution of new content and training programs supporting higher education audience (e.g., faculty, staff, and students).
• Design and execute research methodologies (e.g., surveys, interviews, focus groups, literature reviews) to understand the training needs and preferences of faculty, staff, and students regarding tech tools and AI.
• Collaborate with subject-matter-experts, instructional designers, and content creators to ensure the design, development, and release of training materials.
• Evaluate and recommend platforms and technologies for content delivery, considering accessibility, user experience, for higher education institutions.
• Define key performance indicators (KPIs) for training programs and establish methods for tracking learner engagement.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.