Content Operations Coordinator - Production

The Football Association; Camden Town; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A prominent sports organization is looking for a Content Operations Coordinator - Production to join their team in Camden Town. The successful candidate will coordinate production processes, manage budgets, and support content delivery for England and FA Competitions channels. This role requires excellent organizational skills and the ability to manage multiple tasks effectively.

Benefits

Competitive salary

Free, nutritious lunches

Access to event day tickets

Free private medical cover

Contributory pension scheme

Volunteering days and 25 days annual leave

Hybrid working model

Qualifications

• Experience working with important and high-profile stakeholders.
• Production experience within an agency or production company, preferably in sport.
• Ability to manage multiple tasks, prioritize, and meet deadlines.

Responsibilities

• Coordinate production resources across video, photography, and editorial content.
• Manage multiple content production budget lines.
• Support delivery of commercial content campaigns.

Skills

Organisational skills

Excellent verbal and written communication skills

Calm under pressure

Attention to detail

Relationship-management skills

Tools

MS Excel

Project management tools (Asana, Trello, Slack)

Job description

Overview

The FA are excited to be searching for a Content Operations Coordinator - Production to join the team. The post-holder will coordinate and support production processes across content and outsourcing with the aim of maximising our capability, output and reporting to ensure delivery of a high standard across our England and FA Competitions channels, as well as supporting across commercial content production and wider workflows.

Responsibilities

• Content and production support: Coordinate production resources across video, photography, and editorial content.
• Content and production support: Ensure all processes, rates, and contingencies are clearly documented and communicated to agencies and external partners.
• Content and production support: Prepare and distribute call sheets, production schedules, and supporting documentation.
• Content and production support: Support delivery of commercial content campaigns in partnership with internal teams and external suppliers.
• Budget and process management: Manage multiple content production budget lines, including maintaining and updating digital dashboards.
• Budget and process management: Lead regular stakeholder meetings to review spend and forecast requirements.
• Budget and process management: Monitor phased month-by-month spend and develop automated processes to streamline onboarding, payments, and reporting.
• Scheduling and logistics: Assist in the collation of risk assessments, accreditation requirements, and production schedules.
• Scheduling and logistics: Coordinate delivery and collection of props, equipment, and other production resources.
• Scheduling and logistics: Ensure timely and accurate communication of logistics to relevant stakeholders.
• Event and accreditation support: Be a central operational contact for matchday and tournament accreditation across The FA, UEFA, and FIFA requirements.
• Event and accreditation support: Support collaboration with internal departments (Broadcast, Media Operations, Events) to ensure smooth delivery across fixtures and tournaments.
• Stakeholder and partner management: Act as a point of contact across England, the FA Cup, and commercial projects for external production partners, agencies, and suppliers.
• Stakeholder and partner management: Build strong working relationships to ensure clarity and consistency across all workflows.
• Documentation and compliance: Manage centralised documentation via Microsoft SharePoint, ensuring materials are up to date and easily accessible.
• Documentation and compliance: Maintain records for rights, contracts, health & safety, permissions, and production guidelines to ensure compliance and accountability.
• All role profiles: Executes additional tasks as required to meet FA Group's changing priorities.
• All role profiles: When required, work with external agencies to improve The FA's overall content offering and processes.
• Organisational skills: Organisational skills, ability to manage multiple tasks, prioritise and meet deadlines.
• All role profiles: Working with freelancers and external production companies.
• All role profiles: Communication: excellent verbal and written communication skills.
• All role profiles: Production equipment hire, purchase and management.

Experience and Knowledge

• Experience: Working with important and high-profile stakeholders.
• Experience: Calm under pressure.
• Experience: Managing centralised documents for budget planning.
• Experience: Production experience within an agency or production company, preferably within sport.
• Experience: Working with project management tools (Asana, Trello, Slack...etc)

Technical Skills

• Technical Skills: Expert experience with MS Excel and other Microsoft Office products.
• Technical Skills: Elevated level of numeracy and problem-solving.
• Technical Skills: Attention to detail and proactivity.
• Technical Skills: Agency and freelancer management.
• Technical Skills: Effective communication and relationship-management skills.

Beneficial to have / Knowledge

• Knowledge: Broadcast rights and embargoes.
• Knowledge: Experience working in sports and/or with sports teams.
• Knowledge: Strong contacts across production, mainly producers and camera operators.

Experience

• Experience: Working on large sporting events.
• Experience: Assisting the management of a small production team.
• Experience: Working with multiple agencies and talent agents.
• Technical Skills: Ability to create presentations and present to a wide range of key stakeholders.

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, with unique office spaces under the arch of Wembley National Stadium, home of English Football. We also offer a world-class Elite Performance Centre, St. George's Park in Staffordshire, to develop and inspire high-performing England teams and leaders.

We pride ourselves on a competitive salary and opportunities to develop and grow in your role, plus a range of benefits:

• Access to event day tickets at Wembley Stadium, plus regular internal events to connect with colleagues and support mental health and wellbeing.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional "Thank You" days leave, volunteering days and 25 days annual leave (based on a full-time, permanent contract).
• A hybrid working model offering greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page. Currently, we operate a hybrid model with some remote days and some on-site days, location specified on the FA Careers page. We are a diverse workplace and an equal opportunities employer. If you have any recruitment or interview requirements, please mention this during your application. As part of The FA's commitment to a safe environment for everyone in football, every employee will be required to complete a DBS check, with the level determined by the role and guidelines.