Concession Store Manager

linkup; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retailer in baby products is seeking a Concession Store Manager for their new store at the Manchester Arndale. This role involves leading a team to inspire and create memorable experiences for new parents. Ideal candidates are current Assistant or Deputy Managers looking for growth, or Store Managers who are passionate about customer experience. Various benefits include holiday schemes, company bonuses, and support for family-related leave, enhancing workplace inclusivity.

Benefits

33 days holiday, increasing to 40

Company bonus schemes

Employer pension contribution

Significant staff discounts

Subsidised health insurance

Family-related leave policies

Employee Recognition schemes

Qualifications

• Must be an Assistant Manager or Deputy Manager eager to run an own store.
• Must have passion for customer experience and innovative ideas.
• Experience in retail management preferred.

Responsibilities

• Lead and inspire a team to create memorable customer experiences.
• Manage a concession store in Manchester Arndale.
• Partner with NEXT to drive store growth and operations.

Skills

Leadership

Customer experience

Team development

Job description

About the Role

• Not often do roles pop up where you can put smiles on so many faces, creating magical moments your customers will cherish forever.
• Not often do roles come up where you're encouraged to be proactive, be different in putting a store on a map.
• Not often do roles pop up for a retailer actually opening new sites in the current market, where you can make a store your own, with freedom & job security.

Well here's one for you. At Mamas & Papas we’re not only the award‑winning No.1 brand in baby & nursery products but we’re also the UK’s largest specialist baby / nursery products retailer with Mamas & Papas stores & sites all over the UK and Ireland. Through amazing & continued brand growth, we have been opening up more and more of our beautiful little Mamas & Papas concession stores in partnership with NEXT. We’re therefore looking to recruit a CONCESSION STORE MANAGER on a 12‑month fixed‑term contract for our site in Manchester Arndale, leading, inspiring and developing your Mamas & Papas concession team of eight to create these magical moments for an incredible community of new and expectant parents across Manchester and surrounding areas. These mini stores are perfect for an Assistant Manager or Deputy Manager looking to take that step up into running their own store, and team, their way. Or, a current Store Manager, passionate about customer experience, with so many ideas, wanting to work for a business in growth that’s not afraid to try new things.

Key Responsibilities

The role involves leading, inspiring and developing your Mamas & Papas concession team of eight to create magical moments for an incredible community of new & expectant parents.

Managing a 12‑month fixed‑term concession store in Manchester Arndale, working in partnership with NEXT.

Who Should Apply

Assistant Manager or Deputy Manager looking to step up into running their own store, or a current Store Manager passionate about customer experience, with many ideas, who wants to work for a growth business that isn’t afraid to try new things.

Diversity & Inclusion

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

Benefits

• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes.
• Company bonus schemes.
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online.
• Ongoing offers & discounts across a variety of external organisations.
• Subsidised health & critical illness cover and insurances.
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
• Supportive Foster Care & Carers Leave offering.
• Support for Loss and Bereavement.
• A Menopause Friendly Employer.
• Employee Recognition and Appreciation Schemes.

(NB: All benefits subject to contracts and individual schemes criteria & terms.)

Awards

• 2024 Retail Week – “Happiest Retailer to Work For” finalists.
• 2023 Retail Week – “Best Retailer” under £250m winners.
• 2022 Retail Gazette – “Best Game Changer Retailer” under £500m winners.

Location

Mamas & Papas at Next (Arndale Centre)
Arndale Centre, 100 Corporation Street, Manchester, M4 3AJ

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