Compliance Officer Safer Housing

Nottingham City Council; East Midlands; Hybrid; GBP 32,000 - 36,000; Full time

Job summary

A local authority in East Midlands seeks a Compliance Officer to manage a varied caseload within the Private Rented Sector. This role involves inspecting properties, recording information, and providing legal advice to tenants and landlords. The ideal candidate will possess strong communication skills, with a solid understanding of housing issues. A hybrid work model is offered, with competitive salary and opportunities for professional development.

Benefits

Competitive salary

Generous leave entitlement

Access to pension scheme

Training and development opportunities

Qualifications

• Ability to produce detailed and accurate letters, statements, reports, legal notices, and case files.
• Ability to communicate effectively with citizens and organizations.
• Ability to assess risk and take appropriate actions.
• Knowledge of typical faults in housing.

Responsibilities

• Responding to complaints in the Private Rented Sector.
• Inspecting properties and desk-based work.
• Updating key information on software.
• Using legislation to issue legal notices.
• Advising tenants and landlords.

Skills

Effective communication in writing

Face-to-face and telephone communication

Risk assessment

Understanding of housing construction

Job description

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Hybrid Worker

Salary: starting Salary is £32,597 - £35,412 per annum (pro‑rata for part‑time)

Location: Loxley House, Station Street, Nottingham, NG2 3NG

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Environmental Health and Safer Housing Team, currently have a vacancy for the role of Compliance Officer.

About the Role

What is a Safer Housing compliance officer?

A compliance officer responds to complaints in the Private Rented Sector. Housing is a key strategy both locally and nationally. With the demand for Private Rented Sector housing ever increasing, it is important that the sector is regulated. Full training around the role will be given and you will be supported in the role.

The role involves:

• A varied caseload.
• Inspecting a wide range of properties on site and desk‑based work. (Hybrid working).
• Recording and updating of key information on software.
• Using legislation to undertake legal notices to improve housing conditions.
• Providing advice to Tenants and Landlords with an opportunity to make a difference in the community.
• Opportunity to tackle prevalent issues such as Damp and Mould in homes or Fire Safety.

Why Safer Housing, Nottingham City Council?

Nottingham is a dynamic and popular city with high housing demand, many of which are in the Private rented sector. The council currently has three Licencing schemes for private rented sector with Mandatory and Additional licencing for HMO’s and Selective Licencing that requires most of our private rented properties to be Licensed. We are determined to continue to improve the private rented sector in Nottingham, to reduce anti‑social behaviour and drive up housing conditions.

As a Compliance Officer within the Safer Housing team, you would be provided a wide range of diverse experience and learning opportunities, allowing you to grow and develop as an Officer within a supportive team. The Safer Housing team are passionate about developing their officers and provide extensive training and the opportunity to progress through workplace apprenticeships such as an Environmental health degree course.

As a Compliance Officer in The Safer Housing team you would be working hybrid, and we encourage a flexible working pattern to achieve a positive home and work life balance.

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

You can read more about the different benefits offered to colleagues working for Nottingham City Council (here).

About You

The ideal candidate will have:

• Ability to communicate effectively in writing, to produce detailed and accurate letters, statements, reports, legal notices and case files.
• Ability to communicate effectively both face‑to‑face, over the telephone and by e‑mail, to liaise with citizens, internal customers and outside organisations.
• Ability to assess risk in relation to the area of work and take the most appropriate action to reduce the risk.
• The ability to identify and address typical faults in traditional and non‑traditional housing.
• Sound practical and working knowledge and understanding of housing construction. The ability to identify and address typical faults in traditional and non‑traditional housing.

Personal Statement

When writing a personal statement for this role, please ensure to include the following:

Key points on how you specification and description and how your skills may be transferable to this role.

Examples are given of how, in your previous role, you have prioritised your workload, met deadlines and have worked from home effectively.

Evidence you have undertaken basic research into the role and topics in this advert.

You can find the job description for this post (here).

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on (additional information for applicants page).

For informal enquiries please contact Katherine Rallings by email (here).

Closing Date: 8th February 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held between: 23rd - 25th February 2026

If you have any technical issues when completing your application, please contact our Employee Service Centre https://emss.org.uk/support

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