Compliance Administrator

Mears Group; Leeds; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading UK service provider in Leeds is looking for a Compliance Administrator to support operations and ensure effective administration. The ideal candidate will have strong organisational skills and experience in communication with stakeholders. The role offers benefits including annual leave and a leading pension scheme.

Benefits

25 days annual leave plus bank holidays

Leading pension scheme

Annual Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Qualifications

• Motivated and organised individual required for administrative support.
• Experience in fast-paced environments is preferred.
• Excellent written and verbal communication skills are essential.

Responsibilities

• Provide administrative support to the operational team.
• Engage with colleagues and stakeholders professionally.
• Maintain accurate compliance records on internal systems.
• Produce reports for management on performance updates.

Skills

Strong organisational skills

Confident communicator

Ability to handle multiple priorities

Good IT skills

Team player

Tools

Microsoft Office

Job management systems

Job description

Overview

Compliance Administrator

Location: Leeds

Contract: Full-time, Permanent

Hours: 42.5 hours per week, Monday – Friday

Salary: Up to £27,619 per annum

About Us

Mears Group is one of the UK’s leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities.

Role

We are looking for a motivated and organised Administrator to join our dedicated team in Leeds – Roseville Road. You will play a key role in supporting the operational team, ensuring smooth administration, accurate records, and excellent service delivery to residents, clients, and colleagues. The role will also involve aspects of social value administration, business support, and compliance coordination. You will assist in maintaining up-to-date compliance records on internal systems, helping to ensure we meet technical and regulatory standards. In addition, you will liaise effectively with subcontractors, stakeholders, and customer service teams to support seamless communication and ongoing service excellence.

Responsibilities

• Provide administrative support to the Operational team and Partnering Manager
• Engage with colleagues, residents, and external stakeholders professionally via phone and email
• Raise and process orders, ensuring correct certification for each property
• Maintain accurate paperwork, ensuring jobs are coded correctly and records are up to date
• Produce reports for management, including profit percentages and performance updates
• Build effective working relationships with supervisors, housing teams, and contractors to ensure efficient service delivery
• Support the team with scheduling, record-keeping, and general administration

• Strong organisational and administrative skills
• Confident communicator with excellent written and verbal skills
• Ability to work in a fast-paced environment and handle multiple priorities
• Good IT skills, including Microsoft Office and job management systems
• A team player with a positive, proactive attitude

Benefits

• 25 days annual leave plus bank holidays
• Leading pension scheme
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies

Other information

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact: Francesca Swan ([e-mail])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive; we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.