Complex Care Learning Support Practitioner

East Kent College; Canterbury; On-site; GBP 19,000; Full time

Job summary

East Kent College is seeking a Complex Care Learning Support Practitioner to empower students with complex care needs. This role involves providing essential educational support across various settings, ensuring students engage fully with their learning and personal development. With a focus on significant support, you'll make a lasting impact on students' lives while working collaboratively with a dedicated team.

Benefits

Competitive salary and holiday entitlement

Access to online discounts via Rewards Scheme

Access to cycle to work and car leasing schemes

Generous pension scheme - 18% employer contribution

Time off for your child's first day at school

My 10 Days initiative for voluntary work

Qualifications

• Experience supporting young people or adults with SEN in a school, college or community setting.
• A calm, patient approach with a passion for working with people with additional needs.
• Ability to adapt to changing needs and situations.

Responsibilities

• Provide tailored support to students with complex health and educational needs.
• Work 1:1 or in small groups to ensure students’ personal development.
• Collaborate with tutors and external agencies to ensure a consistent approach.

Skills

Communication

Teamwork

Compassion

Patience

Job description

About The Role

Support That Goes Beyond the Classroom

Empowering students with complex care needs to access education and achieve their potential.

EKC Group is recruiting for a Complex Care Learning Support Practitioner to deliver essential support to students with both complex health care needs and learning support requirements.

This role plays a key part in enabling learners to access and engage with education across a wide range of programmes—from sensory and Entry Level 1, right through to Level 3, including Functional Skills and GCSE English and Maths.

What The Role Involves

• Providing specialised support in classrooms, workshops, and community settings, tailored to individual medical and educational needs
• Working 1:1 or in small groups to ensure students are fully supported in both learning and personal development
• Supporting access to the curriculum, adapting activities and communication as needed to ensure inclusion and progress
• Monitoring and responding to medical care needs, following individual health care plans and working closely with health professionals where required
• Collaborating with teaching staff, support teams, and external agencies to create a consistent and effective support structure
• Maintaining accurate records of support delivered, interventions, and progress, in line with College procedures
  
  

This is a rewarding, hands-on role where every day brings the opportunity to make a positive and lasting difference to a young person’s life.

Hours per week: 35

Weeks per year: 38

Salary per year: £18,551

Holiday pay: £2,688

Benefits

Alongside our priority of excellent student experience, we also focus on our employees. Here are just some of our benefits when working for the East Kent Colleges Group:

• Competitive salary and holiday entitlement
• Access to 100's of online discounts via our Rewards Scheme (Inc. Restaurant, Grocery, Retail, Gym, Holidays)
• Access to cycle to work, car leasing and tech purchasing schemes
• Generous pension scheme - 18% employer contribution
• Being part of a company with a Eco-Sustainability focus of being Net-Zero
• Time off for your child's first day at school, moving home and for interviews
• My 10 Days initiative - bid for up-to 10 days off work to pursue voluntary work
• Being part of Community Days and Annual Staff Celebration Day
  
  

About You

What the Role Involves:

As a Complex Care Learning Support Practitioner, you will be at the heart of helping learners with a range of complex medical and educational needs achieve their goals. Working across a variety of settings—classrooms, workshops, and community environments—you’ll deliver practical, tailored support that enables students to engage fully in their learning.

You Will

• Deliver day-to-day support to students with Special Educational Needs (SEN), including those with medical care plans, autism, communication difficulties, and sensory processing needs
• Assist with personal care and medical routines as required, ensuring the highest standards of dignity and safety are upheld
• Create a supportive environment that encourages independence, builds confidence, and promotes a positive learning experience for every student
• Work collaboratively with tutors, support staff, therapists, and other professionals to adapt learning materials and activities
• Play a vital part in progress monitoring, contributing to feedback, support plans, and ensuring students' individual needs are met
• Maintain consistent communication with the wider team to ensure a joined-up approach to care and education
  
  

This is a varied and rewarding role, where your actions have a direct impact every day. Whether supporting a student through a sensory task or helping someone access core subjects, your input will be key to their progress.

What You’ll Bring

• Experience supporting young people or adults with SEN in a school, college, care, or community setting
• A calm, patient, and compassionate approach, with a passion for working with people with additional needs
• Strong communication and teamwork skills to contribute effectively within a multi-disciplinary team
• A flexible and proactive attitude, with the ability to adapt to changing needs and situations
  
  

Ready to Apply?

No need to update your CV—just click Apply and complete our short application form. You can save your progress at any point, and we’ll review all applications carefully and respond after the closing date.

If you’d like an informal chat about the role or have any questions, feel free to contact us at [e-mail] — we’d love to hear from you!

About Us

Outstanding Ofsted Provider

East Kent Colleges Group is an Ofsted Outstanding rated provider. It is proud to be the first General Further Education college organisation in the country to have received the Outstanding grade against each of the strands under the new Ofsted inspection framework. An inclusive provider, our colleagues place our students and the communities we serve at the heart of everything they do across EKC Group and this is illustrated in our ‘Strong’ skills grading by Ofsted.

Commitment to Safeguarding

We are committed to safeguarding and promoting the welfare of children and vulnerable adults and we ensure that all staff are aware of their responsibilities for upholding these principles.

As a designated establishment, we are exempt from the Rehabilitation of Offenders Act 1974 and therefore have an obligation to carry out checks to ensure that staff are suitable to work with children and vulnerable adults. These checks include conviction/caution self-declaration, Enhanced DBS check and obtaining sufficient referencing.

It is a criminal offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so.

If you are successful in being shortlisted to interview, your suitability to work with children and vulnerable adults will be explored as part of the interview process.

Commitment to Equality, Diversity and Inclusion

East Kent Colleges Group is an equal opportunities employer and welcomes applications from all members of our communities. We are particularly keen to increase the diversity of our staff body and encourage applications from candidates where there is underrepresentation in our workforce.

We are proud to hold the Positive About Disability Award and are a Disability Confident Employer. This confirms our commitment to interviewing all applicants who declare that they have a disability and who meet the essential criteria outlined in the person specification. With any successful candidate, we will explore any reasonable adjustments to a role due to a health needs or disability.

Similarly, we have a commitment to Care Leavers (Care Covenant Pledge) and to current or previous Armed Forces personnel (Armed Forces Covenant Pledge) with a commitment to interview applicants who meet the positions essential criteria and who have declared this on their application.

We welcome applications from anyone wishing to work flexibly and those considering a return to work from a career break.

We do not engage with agencies for permanent staff and have an in-house recruitment team.