Complaint Resolution & Data Admin Specialist

Lloyd Recruitment; England; Hybrid; GBP 27,000; Full time

Job summary

A recruitment agency is seeking a Customer Relations Administrator in England. This role involves problem-solving and administrative duties, primarily handling customer complaints while logging data and communicating effectively with partners. The office is located in Redhill, offering an hourly rate of £13.08 with benefits including paid holidays and hybrid working conditions after initial training. Candidates must have strong communication skills and a knack for attention to detail.

Benefits

Paid holiday

Pension scheme enrollment

Weekly pay

Work from home 1 day a week

Qualifications

• Ability to make decisions based on facts and findings.
• Strong communication skills with clients and business partners.
• Experience in administrative roles preferred.

Responsibilities

• Communicate with business partners over email and phone.
• Investigate complaints raised by customers.
• Log details and update information on systems.
• Identify patterns or trends for management review.

Skills

Problem-solving

Communication

Attention to detail

Job description

A recruitment agency is seeking a Customer Relations Administrator in England. This role involves problem-solving and administrative duties, primarily handling customer complaints while logging data and communicating effectively with partners. The office is located in Redhill, offering an hourly rate of £13.08 with benefits including paid holidays and hybrid working conditions after initial training. Candidates must have strong communication skills and a knack for attention to detail.