Compassionate Funeral Administration Specialist

Peasgood & Skeates; Essex; On-site; GBP 26,000 - 29,000; Full time

Job summary

A family-owned funeral service provider is seeking a Funeral Administrator to join their team in Saffron Walden. The successful candidate will support clients during the funeral arranging process and ensure all administrative details are handled with care. Excellent customer service and interpersonal skills are essential, alongside a compassionate demeanor. Previous experience is desirable but full training will be given for the right applicant. This role offers a salary between £26,500 and £29,000 per annum, depending on experience.

Benefits

Staff discretionary bonus scheme

Death in service benefit

Uniform provided

Optional Company Pension scheme

Qualifications

• Compassionate nature with strong customer service skills.
• Previous administrative experience preferred.
• High standard of written English.

Responsibilities

• Support clients through the funeral arranging process.
• Advise clients on funeral options available.
• Liaise with stakeholders to deliver funerals per client instructions.
• Process funeral paperwork and maintain records.

Skills

Customer service excellence

Interpersonal skills

Attention to detail

Multi-tasking ability

Time management

Tools

Microsoft Office (Word, Publisher, Outlook)

Job description

A family-owned funeral service provider is seeking a Funeral Administrator to join their team in Saffron Walden. The successful candidate will support clients during the funeral arranging process and ensure all administrative details are handled with care. Excellent customer service and interpersonal skills are essential, alongside a compassionate demeanor. Previous experience is desirable but full training will be given for the right applicant. This role offers a salary between £26,500 and £29,000 per annum, depending on experience.