Community Integration Officer

Shaw Trust; City of Westminster; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading social purpose organization in the UK is seeking a Community Integration Officer to engage with local groups and authorities. The role involves promoting services, supporting participant referrals, and achieving set targets. Ideal candidates will have experience in community engagement and know local resources. This position offers substantial benefits including annual leave, volunteering leave, and opportunities for development. Join a diverse and inclusive organization aiming for a fairer society.

Benefits

25 days annual leave plus bank holidays

Paid volunteering leave

Enhanced pension scheme

Life Assurance

Learning opportunities

Health and Wellbeing initiatives

Flexible working options

Qualifications

• Proven experience in community engagement and stakeholder interaction.
• Ability to work towards monthly and quarterly targets.
• Strong understanding of local community resources.

Responsibilities

• Engage with local community groups and authorities to increase referrals.
• Promote Shaw Trust’s strategic partnership in the community.
• Support disengaged participants back into services.

Skills

Community engagement

Stakeholder interaction

Knowledge of local services

Driving skills or access to travel networks

Job description

As a Community Integration Officer, you will be proactively engaging with local Community Groups, Local Authorities, Job Centres and the NHS to source and increase the number of eligible participants we have starting on a variety of West London contracts that form part of our Strategic Partnership with West London Alliance (WLA).

You be will actively engaging with all aspects of the provision so that you have a full working knowledge of what our contracts offer and are confidently able to promote this to our stakeholders. This engagement will take place through face‑to‑face interaction, supported by a mix of digital channels.

Predominantly based within the local community, covering Harrow and Hounslow Boroughs, the role holder will be expected to increase the number of participants referred to and attending their first meeting on the appropriate service.

The role will involve engaging with stakeholders to ensure they are confident in promoting the Shaw Trust Strategic Partnership with the West London Alliance. Engaging and interacting with participants during their appointments with Job Centres, local community groups and within the NHS to ensure a seamless referral process. The Community Integration Officer will also be required to work closely with the operational team to support the re‑engagement of disengaged participants. The ability to drive or access to strong travel networks is essential for this role.

The role will be a targeted role, with monthly and quarterly rolling targets aligned to the referrals and start profiles set with the Strategic Partnership. You will also have a robust and supportive appraisal process to enable you to succeed in your role.

“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco‑system of purpose‑led organisations, striving for a fairer, more equal society centred on opportunity for all. As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
• 2 days paid volunteering leave each year
• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ level qualifications, and management development programmes
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women’s Network, Managing Network, Menopause Network Group)
• Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
• Opportunity to request flexible working from day one

Our Strategy: To find out more about Shaw Trust’s aims in our 2030 Strategic Directive available here: Vision-2030-Strategic-Directive-5-9.pdf.

Join a diverse and inclusive organisation: Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In addition

• We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
• We are Disability Confident Leaders, support the guaranteed interview scheme and the use of the government’s Access to Work scheme.
• Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.