Community Clinic Receptionist | Dorset HealthCare University NHS Foundation Trust

Dorset HealthCare University NHS Foundation Trust; Poole; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Poole is seeking an enthusiastic individual to join their team as an administration support member. The role involves providing reception and administrative services at Canford Heath and Upton Community Clinics. Candidates should possess excellent communication skills, an eye for detail, and proven IT skills. This position offers ongoing training and support in a patient-first environment.

Benefits

Generous annual leave entitlement

Pension scheme

Ongoing training and support

Qualifications

• Experience working in a clinic setting.
• Ability to provide reception and administrative support with attention to detail.

Responsibilities

• Provide administration support and reception duties.
• Coordinate clinic sessions and room bookings.
• Maintain daily contact with clinicians and public.

Skills

Excellent communication skills

Eye for detail

Proven IT skills

Job description

Overview

Do you have excellent IT skills, enjoy working within a clinic setting and love a challenge? We would like to hear from you. We are looking for an enthusiastic, approachable, and confident individual to join our friendly team in providing day to day reception and administration support for the services using Canford Heath Community Clinic and Upton Community Clinic.

Responsibilities

• Provide administration support, reception duties, telephone and face to face contact with members of the public
• Daily contact with clinicians and other professionals including our Estates Team
• Co-ordinate clinic sessions and room bookings
• Work within a team and provide ongoing support

Requirements / Qualifications

• Excellent communication skills
• Eye for detail
• Proven IT skills

Locations and Hours

• Canford Heath Community Clinic: Monday and Tuesday 8.30–17.00
• Upton Community Clinic: Thursday 8.30–16.30

Other Details

• Should a large number of applications be received, the closing date will be brought forward
• Interview date to be confirmed
• For informal enquiries contact Whitney Rattue on 07920492259 or Sue Theakston on 07557634157
• Visa sponsorship is not available. Please ensure you hold valid right to work in the UK and will not require sponsorship
• Employment requires a Standard DBS check; Dorset HealthCare will cover the cost. DBS update service holders may present a valid DBS certificate instead of a new check
• This post is part of the Facilities & Estates; Dorset HealthCare may transfer to an NHS wholly owned subsidiary within the next 6–12 months. The subsidiary will continue to offer NHS Agenda for Change Terms and Conditions and NHS pensions

Benefits and About Us

• Training provided and ongoing support within a team environment
• Generous annual leave entitlement and a pension scheme
• We are an inclusive workplace committed to NHS values and putting patients first
• We aim to empower people to make the most of their lives through our joined-up healthcare services

Application Guidance

For the main duties and responsibilities please read the attached job description and person specification. When applying, reflect the criteria in these documents by showing how your experience and skills apply to this post. Dorset HealthCare offers employability support including application writing and interview skills. Email [e-mail] for more information.

This advert closes on Thursday 9 Oct 2025